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Anderson Chrysler Dodge Jeep Ram

Rockford, IL

3.9
591 Reviews

5711 E State St

Rockford, IL

61108

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591 Reviews of Anderson Chrysler Dodge Jeep Ram

December 16, 2018

Crooks and con artist After buying a brand new car I found.out the suspension had problems. Long story short the service department, sales manager refuse to fix it. The gen More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Williams, Blake Fanning, Chad Anderson, Zagit Rodriguez
Dec 20, 2018 -

Anderson Chrysler Dodge Jeep Ram responded

Jeff, we take vehicle safety and customer service very seriously. We are happy our management team was able to quickly resolve your issue and ultimately achieve the outcome that you requested.

December 15, 2018

The best. From the first time we walked in Johnny Garner helped us out. He gave us everything we could ask for. We could not ask for a better sales person More

by Lynn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
December 12, 2018

Phenomenal customer service Johnny went above and beyond to make sure I had a great experience. Everything was quick, easy, and we worked out a great deal for me. Thank you so mu More

by rbailey0329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
December 11, 2018

Great experience! Johnny Garner was able to find the perfect vehicle for me! I had been looking into getting a brand new 2019 Cherokee, but I wasn’t sure if it was goin More

by Dakotalea13
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
December 06, 2018

The Extra Mile Johnny Garner went above and beyond to make sure I was able to get a car as close to my terms as possible after my old one died on me. More

by Slariri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Garner
November 28, 2018

Great Service Great Service, Johnny Garner showed us the trucks we wanted to see. Even drove over to another lot to see one. Very good salesman, answered all our qu More

by lastoutpost
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mccoy, Johnny Garner
November 20, 2018

Removing last review ****update to preview review: I’ve chosen to remove my negative review as Dodge did reach out to me and we have come to an agreement. I am satisfied a More

by Asd123qwe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed (Service Manager)
November 20, 2018

Excellent Experience Car shopping can be painful, but thanks to Johnny, that wasn't the case. I was offered exactly what I expected and I never felt rushed or pressured. J More

by annied115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mccoy, Johnny Garner
November 06, 2018

Great customer service Great dealership. Sales department was outstanding, offered great information, and displayed much integrity in their sales processes. I worked with Jo More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mccoy, Blake Fanning, John Catron, Josh Coyle
November 01, 2018

Great customer service I feel I got a very good deal, price was fair and got a fair price on my trade in. Johnny worked hard for me and helped get everything tied up quickly More

by Npfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Dehn, Brad Beaudin, Johnny Garner
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