Anderson Ford Lincoln

Parts department is the worst. Showed up and both lazy counter people are on phones. Needed a front license plate holder. Was going to use FordPass points. After ringing me up the Showed up and both lazy counter people are on phones. Needed a front license plate holder. Was going to use FordPass points. After ringing me up they said FordPass was down. The minute I paid some other lazy employee said FordPass was up. FordPass is a joke if you can’t use the rewards given! More

Crooked as the day is long. Sold my daughters car that she had put money down on ans special ordered. Got $5,000 more. And told her the plant had shut down making the special or Sold my daughters car that she had put money down on ans special ordered. Got $5,000 more. And told her the plant had shut down making the special orders. Lying thru their teeth to cover their behinds. I would give no stars but wasnt an option. More

Jon is a newer salesperson to this dealership but, was great to work with. Any questions I had, he was quick to answer or, seek input from the sales manager. Negotiations on price and my trade value were great to work with. Any questions I had, he was quick to answer or, seek input from the sales manager. Negotiations on price and my trade value were very fair and I never once felt pressured. Would recommend Jon to anyone looking for a new Ford. More

I bought a 2022 Escape Titanium and the car is a dream. However I have to say the best part about the experience was the customer service. Nick Voight and Jeff Nelson are two of the nicest and knowledgeabl However I have to say the best part about the experience was the customer service. Nick Voight and Jeff Nelson are two of the nicest and knowledgeable gentlemen you could wish to do business with. The dealership is very clean and all of the employees are very gracious with the opening of doors and salutations. I would never do auto business anywhere else. If I had a negative it would be the prices. Both the price of new vehicles and what you can command for a price of your trade in. This is not a fault of the dealership though, it is just the times we are currently living in. More

……repairs done & maintenance performed. Kudos to Garret & Ryan. Thankyou for your help! Clean service & lounge! & Ryan. Thankyou for your help! Clean service & lounge! More

I came in for the first time to bring my work vehicle for service. The quick lane manager Steve Clark is the worst person I have ever dealt with. I do not know how this man is even a manager at this dealersh service. The quick lane manager Steve Clark is the worst person I have ever dealt with. I do not know how this man is even a manager at this dealership. He does not have good customer service at all. He talks to you in a sarcastic way and is arrogant. He does not even set expectations with the customer and just let's you wait. It's a good thing that I do not have my personal vehicles serviced here. I came in 8am before heading to work, and Steve's attitude totally ruined my whole day. And yes, I did go to have my vehicle serviced in the quick lane and it took 1 hour and 45 minutes before I realized that I cannot wait any longer. If I was even told that I will have to wait that long, I would not have waisted my time. Steve needs to treat people with respect and attend trainings on how to provide good customer service. More

This dealership is crap. My vehicle sucks and had lots of problems from the time I got it that I wasnt aware of. Of course they lie to you . Also was lied to about the type of warrenty that I bought. Not hap problems from the time I got it that I wasnt aware of. Of course they lie to you . Also was lied to about the type of warrenty that I bought. Not happy will never go back More

Body shop. Fasteners missing, screw heads not repainted, extra parts (2 nylon fasteners laying on passenger side and front near radiator below cowling. Friendly and helpful. extra parts (2 nylon fasteners laying on passenger side and front near radiator below cowling. Friendly and helpful. More