The salesman, Nick, with whom we felt was what we needed. He was not overly aggressive, answered our questions and very patient. We have spent a year searching for a car. We have talked with a dealer in Tennesee who tried to tack on two unidentified fees totally almost $1000.00. That plus flying out to get the car made the local dealers competitive. We also communicated with a dealer in Colorado who never returned our questions via phone. A local manager at dealership in Lincoln was very unprofessional and had no warmth. He seemed to take us seriously. Anderson Ford in Lincoln answered all of our questions. Offered to let us drive several cars, and continued to communicated after the deal. Nick stayed late (after 9:00 P.M.) to check us out in the car. He called several times to inquire if we had questions about our new car several days after the purchase. He built trust with me, and this is most appreciated.