Anderson Ford Lincoln

I was recommended to Anderson Ford by my boyfriend who bought his car from them. I stopped there first and had the best customer service and prices from Ben! I found a car at Infinity of Omaha for cheap a bought his car from them. I stopped there first and had the best customer service and prices from Ben! I found a car at Infinity of Omaha for cheap and bought it. I took it to Ben to apologize for not buying it from him. Brandon, one of the managers, came out to look at it to see how good of a deal I really got. He found dents I didn't see, problems the dealer in Omaha didn't tell me about and problems left and right. Tim O'Neil came out looked at it as well and told me the real deal I got. I had Nate, Ben, Brandon and Tim all looking at a car they didn't sell me and I've never been so shocked and I've never had customer service that great! The car is going back and I'm buying one from Anderson Ford from this day until forever! Ben really went the extra mile to show me how to work my car, unlike Infinity of Omaha! He was beyond professional and so much fun to work with! He gave me a great price and the customer service is unmatched! Thank you so much for everything Ben! Brandon saw things that I wouldn't have noticed. He was honest and thorough making sure that I wasn't taken for granted. He didn't have to take time out of his day but he did and I really appreciate that. Nate was friendly and explained everything so I could understand and made sure I was aware of everything that was going on. Tim, I love you! Thank you for the honesty and I value your lifetime of achievements and experience! I felt safe, understood, and appreciated at Anderson Ford of Lincoln. They really care about people and make sure that you are taken care of no matter where you buy your Ford. Never again will I buy from anyone else! Trust me Anderson Ford is worth every penny! You get a good deal and unmatched customer service! Thank you team at Anderson! I owe you one! More

This was my second trip to Anderson. The first visit was an awesome one or I wouldn't have come back the second time. I had already had done my research on the vehicle I wanted, I just needed to come in an an awesome one or I wouldn't have come back the second time. I had already had done my research on the vehicle I wanted, I just needed to come in and take care of everything else. Everyone was nice and easy to deal with. Lee has a great sense of humor and would deal with her again if given the chance. I will also buy again from Anderson. They have AWESOME people. More

We had been searching for a new vehicle for some time now and had had great experiences with this dealership for our first car, so decided to go back for our second. We were, as before, really impressed wit and had had great experiences with this dealership for our first car, so decided to go back for our second. We were, as before, really impressed with the friendliness and service and were able to get a better deal than we had originally hoped for. Everyone is extremely helpful and I'm so glad we went here. I would definitely recommend this dealership to everyone I know. More

We were pleasantly surprised that there was no pressure to buy. We appreciated the time and care in addressing our questions. Overall, we would recommend Andersons to our family and friends. Thank you f to buy. We appreciated the time and care in addressing our questions. Overall, we would recommend Andersons to our family and friends. Thank you for making our buying experience such a positive one! Susan and Vic Young Wilcox, NE More

First of all I am one of the few who like to negotiate on the purchase price. John did a great job explaining why they went to a listed price, and how this made the buying process easier and smoother. Alth the purchase price. John did a great job explaining why they went to a listed price, and how this made the buying process easier and smoother. Although I did my research prior to purchasing, Anderson’s price was $6,000 to $8,000 less for the same make, model, trim, and mileage of other used 2009 I found at different dealerships. It wasn’t worth the time and hassle to even try getting the other dealerships down. John was able to get a fair trade price, very friendly, and his service was outstanding. Remember, if your going to Anderson’s go to John! More

Lee was especially helpful in finding the specific vehicle I wanted. Kurt was patient and explained details of the contract and warranty choices well. Jason was very knowledgeable and thorough with al vehicle I wanted. Kurt was patient and explained details of the contract and warranty choices well. Jason was very knowledgeable and thorough with all of the features of the vehicle. More

Today, Jason made a special effort to accommodate my location and schedule on very short notice to set up my cell phone with my Mazda CX-9's Bluetooth system. He even went an extra step and updated my location and schedule on very short notice to set up my cell phone with my Mazda CX-9's Bluetooth system. He even went an extra step and updated my phone for me. Jason was so helpful and clear in teaching me how to operate the system. My entire experience with Anderson has been great, including working with the following people there: Bill Lyle; Curtis Riens; John Krause; ETC.! I highly recommend this dealership. Love my Mazda! Zoom, zoom! More

Looking to trade my 06 F150 in for a more fuel efficient and cheaper vehicle. I initiated the contact with Anderson via their website. As many others have done, I filled out the online credit application an and cheaper vehicle. I initiated the contact with Anderson via their website. As many others have done, I filled out the online credit application and was contacted by John V. I was informed that there were several options available for me. The following weekend my wife and I drove the 2 hour drive from Sioux City, IA to Lincoln, NE. John was off that day which was no problem. We were just curious as to what was available. The sales manager set us up with Bill Lyle instead. Then to find out that the online credit application was LOST??? and I was required to fill it out again. As Bill couldn't figure out the computer and had me fill out the forms on their computer. I asked why they needed to run my credit again. Bill said they would only run it once. turns out they sent it to several banks that ran it several times to bing my 780 score down!!! Didn't seem as though Bill cared too much about the sale. We were then shown a 2006 Ford 500 which seemed nice but had no price shown. Every time I asked for the numbers, I was told that "This car will work, We can make it work"??? I was looking for choices and instead was being pushed at a car that yes it was nice but no price. When asked what I had to put down on loan, I told them 1000 is all I had for down payment. I was then asked countless times if I had more cash to put down at the same time placing papers in front of me asking me to sign. they were stating that I would agree to pay the difference between agreed payoff amount of my current loan and actual payoff balance. Not one time was anything shown to me with the price of the car or the trade-in value of my truck. I said "No. Not until I see the numbers and other possible vehicle options." Bill replied "Sure, no problem." only to return a few minutes later asking for a higher down payment about 500 more for the car I wasn't even sure on. I finally got fed up with the gimmicks and told them that I was not comfortable with the deal and will be leaving as it was getting late and I still had at least a 2 hour drive home. So we left... That following Monday, Bill called me to inform me that they could get me into the Ford 500 for the 1000 down payment that I had... SERIOUSLY it took me leaving and driving home 2 hours. No way am I driving back down another 2 hours Later that same week, John V. called me to apologize about how everything didn't work out and was wondering what happened. I told him what happened and he did't seem at all surprised. He offered to re-check the numbers and get back to me with some other options. I called him back with my updated payoff balance and haven't heard back from him. ??? absolutely not impressed with experience and just seemed like another dealership with the same pushy gimmicks. just for reference my credit score is 780 avg and have been a long time loyal Ford owner as I currently own 5 and have had somewhere near 20 previously. What have I gained from this experience? A lower credit score from multiple pulls, empty fuel tank, and 6 hours gone. Update - Was contacted by Manager Nathan from dealership. He apologized for the unfortunate events that occurred leading to my review. First off, I was not expecting a response from dealership about my review. He continued to state that they take their customer reviews very seriously and in instances such as a bad experience. Both sides of the story need to be told and in conclusion they can possibly improve on future customer experiences. I certainly do hope so. It really would be awesome to work with a dealership that operates on different sets of principals from what so many others operate on. To me a response and follow-up call is a step in the right direction. Open and upfront honesty in operations are a couple others. Don't want to feel pushed, swindled, or conned from a dealership. The best thing you can do is be the most informed and prepared buyer you can be. Thank you More

I ordered a new vehicle in Nov 11; vehicle was delivered in Jan 12. Vehicle was in good condition, clean, and equipped with everything I ordered. Sales staff were professional and courteous. Excellent ex in Jan 12. Vehicle was in good condition, clean, and equipped with everything I ordered. Sales staff were professional and courteous. Excellent experience overall. One of the best experiences I have ever had when ordering a new vehicle. More

I normally hate buying vehicles from dealerships because I have always felt pressured to buy the car the salesperson wants to sell rather than the car I want to buy... Working with Javier and Nate was ex I have always felt pressured to buy the car the salesperson wants to sell rather than the car I want to buy... Working with Javier and Nate was exactly the opposite. We felt that they had our best interests at heart throughout the process, and they were constantly checking in with us to figure out which vehicles we liked best. When we were having difficulty making the final decision on which vehicle to purchase, Javier spent several hours over three evenings with us! He even asked my wife not to make a spur of the moment decision and to, instead, think about it overnight. Seriously, what car dealer does this???? They treated us as friends, not as potential sales. Everyone at Anderson was a pleasure to deal with, but Javier and Nate go above and beyond. We will buy our next vehicle from them, too. More