Anderson Ford Lincoln

Greg Gilliand was great, but his boss was somewhat difficult and semi crude. I wish I could have just worked with Greg. The process went well, but lasted FOREVER!!! It was an eight hour day to buy difficult and semi crude. I wish I could have just worked with Greg. The process went well, but lasted FOREVER!!! It was an eight hour day to buy a vehicle. Also, one of my main points was a tow package (which I had told them), and the vehicle they were pushing on me didn't even have it and they couldn't get it added for me and were unwilling to get a vehicle that had one from out of the tristate area (there were none close to us). The warrantee man was knowledgable and friendly as well. The guy that trained me on how to use the vehicle was great and knew the mysync system up and down. I am happy with my vehicle purchase and the price and warrantees. I am very unhappy with the idea that they cannot add a tow package to my vehicle after market and making me pay for the addition IF it ever comes out. Greg's boss (don't remember his name) is not good to work with and can be rude. More

This was my first time buying a new car. I've always bought used ones, most because of fear and bad credit. Me and my friends, Scott and Melissa, walked up to the doors and was greeted by Tim O'Neil. H bought used ones, most because of fear and bad credit. Me and my friends, Scott and Melissa, walked up to the doors and was greeted by Tim O'Neil. He was friendly and seemed comfortable to be around. We made pleasant conversation as he walked us through an impressive lobby, then to his desk. He asked " What are you looking for ". Well, I had good luck with a Chevy Blazer, so I mentioned that I was looking for an SUV. I told him that my credit score was probibly lower than the Titanic and I only had about $400 for a down payment. He smiled and explained that there were a lot of people here that will do all they can to get me into a car. We began some paper work. Over the next 10 minutes or so, hearing him talk I was actually feeling a little optimistic. He stepped away from his desk for a moment and I was greeting by Mr. Soto, the General Manager. We shook hands and assured me that him and his team would do everything they can to get me into a vehicle. I believe his name was Mr. Soto. Nice man, he seemed sincere. Tim returns a few minutes later and explains that there was very little he could to with only $400 down. I looked up and asked " What can we do then? " " Well, I can get you into a new Ford Fiesta " I was stunned. Me, only $400 and no credit rating, getting a new car! My friend asked ' What year? " Tim replied " 2011 ". I couldn't believe it. I didn't think it was possible. So, attempting to keep my excitement under control, I asked him how do we go about this? ' Well, first, we pick out your car. ' I was still in disbelief. Even as we walked out to the lot. I noticed that the other team members seem to have a great sense of Espre de Corpse, ( I hope I spelled that right ) They all seemed to be working together. Tim showed be several Ford Fiestas, I went for the black one with the manual transmission. Oh, it was nice. I would reccomend this car to anyone. He gave me a brief overview of the car. I liked it. We returned to his desk and began paper work. I think his name was Kyle. He greeted me at Tim's desk and started the financial paperwork. This is the part I would normally dread. I hate paperwork, but Kyle pretty much did every thing. He asked me a few basic questions, but it was totally easy. This took about 5 to 10 minutes. He was really good. We shook hands and he went back to his office. Tim came back with coffee ( God bless him, I work third shift )We chatted for awhile. He explained that the finance department was working on getting me the car. He also gave me some good advice for building up my credit score. Kyle returns later and hands Tim a few papers. Tim looks over the papers, and says " You have a new car ". Inside, I was jumping around all over the place. I didn't believe it would actually happen. Outside.. I was sipping my coffee. Tim walked be through the initial paper-work. He told me what it was and where to sign. Oh, there was a test drive before the paper work. That car drives beautifully. We came back, and that when I met Jason. This guy is cool. He showed me and explained everything that I got with my Ford Manual, including maintenancing. He walked me out to the car.The guy shows me all the nice features about the car. He even sets up my radio Presets for me, and makes sure my clock was accurate. How awesome is that? (( Please not that these events are not in their correct order. As stated before, I work third shift )) Then I met Mr. Kurt Tibbs. This guy was great. He showed me all my insurance and special options. Three of them came with the financing. I had perks on my car that I didn't even know were possible. He explained them all. It was a great feeling with I finally had the Title in my hand. I had a new car! I felt like I was on a game show or something. Seriously, though. To call these guys " Great " is an understatement. I felt like I had a whole team backing me up all the way. There should be another column that says " Awesome ". I'm very, very, very happy getting my car at Andersen Ford. Every one there tried so hard and made it as easy for me as humanly possible. Realy, you guys are awesome. Thank you, very much. More