Anderson Mazda of Lincoln

If I could give this place a negative star review I would most definitely be doing that! Honestly I don't even know where to begin with all the negative remarks about this dealership. Back in January of 2024 most definitely be doing that! Honestly I don't even know where to begin with all the negative remarks about this dealership. Back in January of 2024 I bought a 2024 Mazda CX-50 Premium model with a few extras such as Bose speakers which have been somewhat an issue since the literal day of driving it off their lot. Day one some of the speakers quit working so I took it back to be "fixed" which never was because it they still randomly stop working despite telling them. Next up, the wireless charging pad also hasn't worked since day one despite telling them multiple times even as recent as this week. Then there's the whole airbag issue that the technician saw for himself while riding with me yet that's still never been addressed, I've had to have the driver side door handle replaced within the first 2 months of owning it due to the sensors malfunctioning. The transmission completely doesn't shift correctly as well, my sensors most of the time don't ever work such as my lane assistance, object warning or brake warning. Plus a lot more I would continue to list but if I did then this would be a novel. I've brought in multiple videos showcasing various repetitive issues but they keep telling me they can't find anything wrong. Which is a complete lie. And now that my main warranty just hit it's expiration at only a lousy 36k mile warranty (which is the lowest type of warranty I've ever encountered) now they're all just gung ho about getting my car in for diagnostics for a whopping $200/hr then what ever parts and labor are to fix like seriously?! That's freaking crazy!! Why couldn't they actually run diagnostics on it when it was still under warranty when I kept telling them something was wrong?! It's as if they purposely waited for that 36k mile mark to hit before they would try and look at it. ANDERSON MAZDA OF LINCOLN IS BY FAR HANDS DOWN THE ABSOLUTE WORST BUSINESS TO BUY A CAR FROM! THEY SELL LEMONS AND DON'T EVEN TAKE ACCOUNTABILITY! KYLE IN THE SERVICE DEPARTMENT SHOULDN'T EVEN HAVE A JOB DUE TO LACK OF KNOWLEDGE AND LACK OF GOOD CUSTOMER SERVICE!! Oh yeah and definitely don't trust their prices that they tell you lol the last time I was there about a month ago I ordered a windshield visor for my car that I was told was going to cost $80 and then I planned to use my 10% off Mazda coupon to go on top of that well I get there to pay and was charged $105 instead and that's with my coupon!! Anyways this review is taking forever all in all coming from an honest customer, please take my advice and NEVER EVER COME TO THIS PLACE TO BUY A NEW OR USED CAR! I'm also taking this to the courts because enough is enough with their fraudulent lies! More

Jared made things very easy, was well prepared and informed. I knew exactly what I wanted and only came down to price and monthly payments. Let me just say 2021 may be the worst time in history to informed. I knew exactly what I wanted and only came down to price and monthly payments. Let me just say 2021 may be the worst time in history to buy a car due to the pandemic, computer chip shortages and other variables, as a buyer you do not have the upper hand (this is why I only gave 4 stars on price). Allen did give me a better price than what at the time was considered fair, so I can't knock them too much. All that said, both Jared and Allen were able to get me where I wanted to be on out the door price. Jared even came in on his day off to help the day before I made the purchase. I would definitely return as a customer, hopefully at a much better time when msrp isn't the normal selling price. More

I called Jared at 9am with what vehicle I was after, and he had it ready for me within an hour. However, he'd found another vehicle that was a far better value and was actually perfect/better than what I'd he had it ready for me within an hour. However, he'd found another vehicle that was a far better value and was actually perfect/better than what I'd come in for. I was on a major time crunch, and he and Justin worked super hard to get me out of there in my new truck right on time- I was amazed. it was a wonderful experience not just a great car buying experience, but a genuinely excellent customer service experience working with Jared. I'd recommend him to my family/anyone. Top notch salesperson, top notch dealership. Couldn't be happier. 10 out of 10 More

I called looking for a particular vehicle, they had sold it the day before. BUT low and behold they found one just like it, including the color I really liked! I did not get the crazy pushy car salesman per it the day before. BUT low and behold they found one just like it, including the color I really liked! I did not get the crazy pushy car salesman person I was expecting! I loved my experience and would send anyone I know looking for a car to them. If they don't have it on the lot ask, call ahead and they will get it over to the store for you if you they have it on a different lot! Sam did an excellent job. More

I purchased a new Mazda 3 from Anderson. Sam Nelson was my salesperson. This purchase totally lived up to the dealership’s motto of “experience better.” There is no bouncing around from salesperson to the my salesperson. This purchase totally lived up to the dealership’s motto of “experience better.” There is no bouncing around from salesperson to the finance manager and back to the salesperson. I greatly appreciated that and it saves the customer a lot of time. Sam is also very knowledgeable about what he sells and showed me everything I needed to know about the features of my new car, including connecting to Mazdaconnect and setting up the presets for the satellite radio. I really did “experience better” with this purchase and I am grateful to Sam and all the good folks at Anderson Mazda! More

Be wary of this dealership. They tried to sell us a car with a windshield leak we refused and the salesman then offed to replace it if we would purchase. We went forward with the purchase (cash) and were t with a windshield leak we refused and the salesman then offed to replace it if we would purchase. We went forward with the purchase (cash) and were told to expect the car the next day. The next day we were told they couldn't get the replacement windshield. On the second day, after waiting half a day at the rental car location, we finally got in touch with the dealerships the general manager. I told him we were stranded and needed the car we bought. I told him since they were having so much trouble, 3 days, replacing a windshield please send the car and pay for it to get repaired elsewhere. He informed me that it was Sam the salesman issue not his. That we were not gonna get our car we paid for until they decided to put a windshield in it. He said they sold the car as is with a known windshield leak (known issue with make/model) and the salesman would get a stern talking to for even offering to fix something on this car. Terrible business already regretting purchasing beware! More

Jared made buying my Mazda CX 9 easy and fun-no regrets! Love my new car and the service I have received has been outstanding. Love my new car and the service I have received has been outstanding. More

Car purchase My current exlerien e and past experience has been very easy. 3rd car purchase here and will definitely come back. Sales were helpful and responded My current exlerien e and past experience has been very easy. 3rd car purchase here and will definitely come back. Sales were helpful and responded to my needs More

trade in trickesters Was told one price - then when I drove there from Omaha was told their mechanic said the car was "gushing oil" Had never had any leaks on my garage fl Was told one price - then when I drove there from Omaha was told their mechanic said the car was "gushing oil" Had never had any leaks on my garage floor so was a little skeptical. They then reduce the amount of the trade in by half. Declined this new offer and drove back to Omaha. Concerned that I was "Gushing oil" - stopped at my mechanic's shop - put it up on the lift and....NOTHING.. Original salesman was very good - his boss...not so much More

So GREAT! I was ready to sign and walk away with a 2018 Mazda3 when we decided to check to see if my car seats would fit and when they didn't they tried to fin I was ready to sign and walk away with a 2018 Mazda3 when we decided to check to see if my car seats would fit and when they didn't they tried to find a vehicle that did that was still within my parameters. Unfortunately, nothing worked for my wants/needs and I was able to walk away without pressure. Tobin Wolfe was so great to work with!! Highly recommend him for any car buying needs! More