Anderson Nissan

Didnt want to accept my $2000. 00 down payment. No monthly payments were addressed. Didnt give accurate trade in value amount. 00 down payment. No monthly payments were addressed. Didnt give accurate trade in value amount. More

Anderson Nissan gave my personal info to a stranger resulting in the stranger harassing me. resulting in the stranger harassing me. More

1st time I went there to buy a car the "Manager" comes out and quotes me a price $2000 above the online price. Like I wouldn't notice? I didn't like that dishonest sales ploy so I left. Then, the next day out and quotes me a price $2000 above the online price. Like I wouldn't notice? I didn't like that dishonest sales ploy so I left. Then, the next day they contact and send me pics of a new/used arrival so I schedule an appointment for the next day. I get to the dealership and see the vehicle waiting for me to test drive. I quickly use the restroom then me and the sales rep go out to get in the car and another salesperson has their client's looking at the car! I said to my salesperson " what are they doing? I had an appointment, go tell them to we are taking it for a test drive". She goes to the "Manager" and tells me the other people were there 1st and I have to wait. WHAT? I MADE AN APPOINTMENT AND DROVE AN HOUR TO SEE THE CAR AND YOU LET SOMEONE ELSE SNAKE IT OUT FROM UNDER ME! RIDICULOUS! Will never deal with them again. More

Purchased a used vehicle from Anderson Nissan last week. It required a seat repair that their service department was on top of it. The part came the following day and I was notified momimmediately and sched It required a seat repair that their service department was on top of it. The part came the following day and I was notified momimmediately and scheduled my appointment. They not only completed the repair I less than 2 hrs but did a excellent job. Completely happy and impressed with the quality and speed of their service people. Which I might add were very professional and courteous. I would totally recommend Anderson Nissan to all my friends and more. Thank you Anderson!! I would like to add that my experience with Anderson Nissan has completely changed how I feel about car dealerships. Everything about my experience with them was totally fantastic! These folks are the best of the best. Two thumbs up!!! More

Anderson Nissan uses deceptive sales tactics, they broke Federal Trade Commission laws, no window sticker and no inspection report. I am disabled, and I told Brian Maxwell their sales manager that I am a TB Federal Trade Commission laws, no window sticker and no inspection report. I am disabled, and I told Brian Maxwell their sales manager that I am a TBI surviver he took that as his que to take advantage my senior citizen wife and I. We completed the paper work for our trade for a Nissan Sentra on 7/23/22. I was told that I couldn't drive my Sentra home and that it needed repairs. I was stunned. When I asked Brian what was wrong with the car he said that maybe it just needed a transmission fluid change.Their inspection report is dated 7/25/22 two days after my trade was completed and the car needed over $2000.00 dollars in repairs also they did not check the transmission operation or transmission fluid level. This dealership can not be trusted. More

Jayden at Nissan has been a blessing and delivers exceptional customer service every time, he keeps me posted regarding my vehicle and goes above and beyond regarding my circumstances such as finding exceptional customer service every time, he keeps me posted regarding my vehicle and goes above and beyond regarding my circumstances such as finding me temporary transportation when needed such as a rental when there isn’t one, And comes in even on his day off to make sure my car is being looked at when parts are delivered. His Sense of urgency is hard to come by and definitely noticed. Thank you for ALL that you do Jayden!!!!!! More

Disappointed to how we were treated. We put our vehicle with them for repairs. They do not feel they have to answer our calls until end of day but try hard to upsell every time. Brou We put our vehicle with them for repairs. They do not feel they have to answer our calls until end of day but try hard to upsell every time. Brought vehicle in for repair once in the past This time we went back for a leak and it took 3 times to find out what was wrong. Power Steering rack was the problem. The issues we explained to them when we brought it in the first time, should have helped them. I googled it today and it said exactly what we told them the first time we went. They said there are a lot of fluid and hard to see so they changed lines. We came back 3 times and did 2 repairs of lines that may not even have been a problem. Each time we were told it was fixed, we left and it leaked again. They are supposed to be experts on the vehicles they sell, We left again without getting repair because they quoted $1600.00 more this time. My son looked at vehicle and found hoses they replace leaking because of the clamp Anderson Nissan installed was not clamped right and was causing more leaks. They did nothing to help us. They do not value their customers. Really sorry to find this out. I thought they were a community company and cared. More

This dealership does not care about past customers and will rip you off on there dealer added accessories some where not installed but you get charged $2995 for them any how. We would have never known tha will rip you off on there dealer added accessories some where not installed but you get charged $2995 for them any how. We would have never known that some accessories where not installed on the 2021 Titan Pro4X we bought from Anderson Nissan in July until we tried to buy a 2021 Versa in October. We where trading in a 2013 Equinox and they Low balled us on the trade and then had the $2995 in accessories added to the price of the Versa. I Asked what are these accessories they told me what they where and I said we did not get those on the Titan and we do not want them on the Versa. After arguing over the accessories and being low balled on the trade Fernando said they would call me the next morning. No call!!! So I called and got Mike on the phone Sales Manager. Told him what happened and he said Fernando did not call because he felt put off by us. This is how Anderson Nissan deals with a customer. Situation is still not resolved!!! No one there cares!! Just look at the reviews on here this year. Something has changed at Anderson Nissan and not for the better. Do your self a favor and just AVOID Anderson Nissan. More

All 3 Anderson of Lake Havasu City, Arizona Dealerships that I dealt with are Disreputable Dealerships. Anderson Toyota (insulting low balled me on my trade in. Tried to convince me that my 2003 Hummer H that I dealt with are Disreputable Dealerships. Anderson Toyota (insulting low balled me on my trade in. Tried to convince me that my 2003 Hummer H2 with 86k original miles was only worth $14k Retail when every similar Hummer was for sale for over $25k online with 200k-300k miles on them. Offered me $12k) I walked out. Anderson Dodge (insultingly low balled me on my trade in. Offered me $12.5k saying it's $500 more than Toyota offered I walked out) Anderson Nissan offered me $16k & put me into a new car key for key. Ended up putting me into a 2020(not 2021) Nissan Versa S(cheapest car Nissan makes) & cost me $1500 for "out the door costs". 2 days later they posted my Hummer for $25k I called GM & he gave me run around about how they didn't look at it yet and then 2 days after that. They had it posted for $27,985. It sold off the lot within a week. I researched used car commission and profit on used cars resale and the rate of profit is 20%. I have tried numerous times to contact the owner to be told that he is out of the Country. I will NEVER do buisness with nor refer anyone to them. I will "bad-mouth" them on reviews/etc forever. 😡 More

I made a deposit on a new Pathfinder before the dealer received it. I found it a little strange they did not process my deposit on the Visa card. They also would not verify the VIN number. I already had t received it. I found it a little strange they did not process my deposit on the Visa card. They also would not verify the VIN number. I already had the VIN from NissanUSA. The sales agent promised/committed the Pathfinder was on the way and it was booked for my purchase. As it turned out a manager at the dealership, Anderson Nissan, decided otherwise and sold it to another buyer. They lied. Don’t do business with them, they seem to lie a lot....read the reviews. More