Anderson Toyota
Lake Havasu City, AZ
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Anderson Toyota was supposed to take the scratches off my car. I bought a 2021 Camry first it was 23,000 then my payments were supposed to be 395 when I get to the dealership that went up to 27,005 141 a mon car. I bought a 2021 Camry first it was 23,000 then my payments were supposed to be 395 when I get to the dealership that went up to 27,005 141 a month my car was dirty. Didn’t get the scratches off when they window tinted my car they cut the rubber seal around the window on multiple windows I had bubbles in my window tint no floor mats. My car was filthy dirty when I got it they were supposed to detail it did detail. It didn’t get none of my scratches out and charge me for a rental car then they were supposed to take my car back so I could have the truck that I wanted and Mike Harris was rude and never returned my calls and I never got the truck. Needless to say and I’m stuck with the car that I don’t want. Very poor customer service. More
Scam, and very rude service, the attitude invites altercation, they don't perform repairs on invoices and will recommend to drive your car untill something fails, snobby employees with little knowled altercation, they don't perform repairs on invoices and will recommend to drive your car untill something fails, snobby employees with little knowledge of the cars they sell and work on, they allowed me to watch my car being worked on in the past but won't allow me now, won't even let you talk to the tech while they are incapable of answering any questions besides how much it's going to cost, the oil changes they've performed were never done and we're just added an extra quart of oil so instead of 4.8 they leave it with 5.8 quarts and say they changed it, they're out to take advantage and they saw it was my first time buying, tell you what I'll never buy from a dealer again More
We were visiting from out-of-state and needed an oil change. The Service Department was great, but the one who really shined was Lanelle Lodge, a product specialist. Thanks to her excellent service, w change. The Service Department was great, but the one who really shined was Lanelle Lodge, a product specialist. Thanks to her excellent service, we know which Toyota will be our next Toyota! More
Once AGAIN…. THE BEST customer service from Jay he is the key man that we are coming back here from Flagstaff! He is kind, honest, and will do everything FOR you THE BEST customer service from Jay he is the key man that we are coming back here from Flagstaff! He is kind, honest, and will do everything FOR you and your family! Also, Josh and Jericho are awesome 🌟 🌟🌟🌟🌟Five stars to the entire crew including the finance lady ❤️We will always come back to you guys and continue coming back from Flagstaff even for the oil change ❤️❤️ I love my RAV4 . You always make it doable for me to get into a reliable and amazing car. More
Pre-purchase was excellent with this dealership. David Farmer was really good to work with. The service department put a lot of questions in my mind. I have never revisited the dealership since my r David Farmer was really good to work with. The service department put a lot of questions in my mind. I have never revisited the dealership since my run in with the service department. More
I own a 2009 scion tc with a 5-speed manual transmission. I gave their driver my car to take it to their shop. I ended up getting my car back and my transmission is smoke the clutch not wanting to grab, and I gave their driver my car to take it to their shop. I ended up getting my car back and my transmission is smoke the clutch not wanting to grab, and it was not at all like that when I pass them the keys. Next time the need to send out drivers that are more experienced in driving standard transmissions. I'm now hoping that there would be Reimbursement for the damages they have caused. More
I've had three oil changes and purchased tires at Anderson Toyota in Lake Havasu City AZ. My last oil change too 2 hours. Not sure I will be back. No communication during this time. No explanation. Anderson Toyota in Lake Havasu City AZ. My last oil change too 2 hours. Not sure I will be back. No communication during this time. No explanation. More
The staff was very helpful & courteous especially Jay Johnson. Between Keith, Jay & Enrique they were always on top of everything. They were polite and made sure that you were their main concern. They an Johnson. Between Keith, Jay & Enrique they were always on top of everything. They were polite and made sure that you were their main concern. They answered all of your questions. If I could I would give Anderson Toyota, Lake Havasu, AZ a 10 star rating! More
We have been coming to this dealership since 2019. On March 10th we came in for oil change and fuel induction service. We can have always had the best service here. Our service advisor, Jennifer Cl On March 10th we came in for oil change and fuel induction service. We can have always had the best service here. Our service advisor, Jennifer Clafli, always has great knowledge of our auto (2013 RAV4) She gives us great advice on how to keep our auto running smoothly. We use to not have a dealer do service on our auto's. But Anderson Toyota and Jennifer keeps us coming back. Thank you. More

