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Anderson of Abingdon - Service Center

Abingdon, MD

4.5
117 Reviews

117 Reviews of Anderson of Abingdon - Service Center

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June 01, 2024

Drive-in service call for oil change and multi-point check; nice waiting room while you wait. Professional assessments offerred for future maintenance. More

by DREXROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Purchased my car at Boyal Buick , Bill Taylor was so helpfull had the patience of a saint helping Decision me find the right car at the price I could afford. The service department is exceptional. All t More

by JPBELAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keven in the body shop
May 31, 2024 -

Anderson of Abingdon responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2024

Quickly repaired leaking valve cover. Explained that odor would go away in a few days. More

by bill
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Anderson of Abingdon responded

Bill, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2024

Very courteous and seemed to care, will bring my vehicle back again. Thank you all. More

by MIKEYENG771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Anderson of Abingdon responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

May 25, 2024

because when I went there I was told about 1 hour waiting then it turned out to be 3 hours if I knew that I could have came back another day and then all of my settings got changed even to the the outside More

by MARYLIMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Anderson of Abingdon responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

May 25, 2024

Great place to work with everyone is nice and helpful Just a nice dealership thanks More

by HMAN1159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duray
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Anderson of Abingdon responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

May 25, 2024

Dana was fantastic and I enjoy working with her. The oil change though cost about $115 after taxes. This is way too expensive, even with premium oil. More

by JOE.FLECKENSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana in Service, 5 Stars.
May 28, 2024 -

Anderson of Abingdon responded

Joe, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

May 24, 2024

the oil change a tire rotation were nice and needed but the price was a little steep More

by DHEISEYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Anderson of Abingdon responded

Dheisey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

May 23, 2024

Great place good people easy to work with they have a interest in helping me More

by HMAN1159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Boyle
May 23, 2024

They do a great job. The service team is very helpful and friendly. Plus they have a nice waiting area. More

by TYLERSAUZER2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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