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Andrew Chevrolet - Service Center

Milwaukee, WI

4.5
1,662 Reviews

1,662 Reviews of Andrew Chevrolet - Service Center

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April 13, 2019

oil change helpful ,quick oil change courteous employees greeted promptly and had a quick oil change had a coupon to help always a good experience coming i More

by REDPATTIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 15, 2019 -

Andrew Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

April 07, 2019

Waste of time The service center is either overbooked or understaffed. I had an appointment for 8:30am for an oil change. At 10:30am I went to track down my car. Th More

by csarge2
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Apr 12, 2019 -

Andrew Chevrolet responded

We are currently going through several process and staff changes. While this is not an excuse for a longer than normal wait time, we hope you give us another chance to prove that your most recent occurrence was a rarity. If there is anything we can do, please call our Service Manager, Neal Fiesler at (414) 228-6200. Thank you, Andrew Chevrolet Customer Care Team.

March 28, 2019

Necessary Service When it comes to maintenance, Andrew Chevrolet is the company you can count on for dependable service. The staff, very friendly, keeps you informed as More

by SUE H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Jason and others
Mar 28, 2019 -

Andrew Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

March 28, 2019

oil change and rotate tires The representative was friendly and courteous. He seems to take pride in assisting the customers. I was completely satisfied with the service I have More

by sadiemlwk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
May 13, 2019 -

Andrew Chevrolet responded

Thank you for your loyal business. We are honored to be your local Milwaukee area Chevrolet dealer of choice. Best wishes, Neal Fiesler, Service Manager, n.fiesler@trustandrew.com

March 27, 2019

Service Tire rotation was very expensive. Tire sensors on left side of car quit working after tire rotation . Never had problem. With them before this event.M More

by JGARL67530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergay
Apr 01, 2019 -

Andrew Chevrolet responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

March 27, 2019

Saddened Though my service was completed in a timely manner, I consistently find myself in a misunderstanding about what A lease pays for. So this trip I was More

by FAITHANIAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan,
Apr 12, 2019 -

Andrew Chevrolet responded

We are sorry to hear about this confusion. Please call our Sales Manager Mike Rivas at (414) 228-6200. Thank you, Andrew Chevrolet Customer Care Team

March 26, 2019

Great service The service department is top notch. The service manager Neal went above and beyond to take care of my new truck. Had a scratch in the side door that More

by Rick W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal
Mar 26, 2019 -

Andrew Chevrolet responded

Rick, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

March 25, 2019

Great service Always professional, quick and if there there's an issue, or recall you don't know about, they will fix saving one time and money. More

by MERLEWIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Oberdorf & Sergey
Mar 26, 2019 -

Andrew Chevrolet responded

Thanks for the feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

March 25, 2019

My 2010 Chevy Traverse Great customer service and I really liked i got to visit the break/ waiting room where i drank free hot chocolate. Also loved the chocolate chip coo More

by BMIBEAUTYSUPPLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Mar 26, 2019 -

Andrew Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

March 18, 2019

Excellent Service is good always I’m happy to a part of Andrew chevlrolete family for over ten years or more with three generations buying from them More

by P.IVY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

Andrew Chevrolet responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200