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Andrew Chevrolet - Service Center

Milwaukee, WI

4.5
1,644 Reviews
Call Service Center (414) 228-6200

1,644 Reviews of Andrew Chevrolet - Service Center

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April 20, 2024

Labor cost higher but total maintenance cost was the same or less than other places I checked out. More

by Noname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Andrew Chevrolet responded

Thank you for your feedback! We're glad to hear that despite our higher labor costs, your total maintenance expenses at Andrew Chevrolet were comparable to or even lower than other places you checked out. We strive to provide value and quality service to our customers. If you have any further questions or need assistance, please feel free to reach out.

Helpful
April 19, 2024

Sergey is the best. Diagnosed issue quickly, responded promptly to questions and accommodated my schedule. More

by joanne.bischmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Andrew Chevrolet responded

Hi Joanne, Thank you for your kind words about Sergey! We're thrilled to hear that he provided you with prompt and accommodating service. If you ever have any more questions or need assistance, don't hesitate to reach out. We appreciate your feedback!

Helpful
April 19, 2024

Appreciated the efficiency and courteousness of the Service Reps and Administrative Assistant. Looking forward to my next visit. Than you More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Andrew Chevrolet responded

Hi Liz, We're glad to hear that you appreciated our efficiency and courteousness during your recent visit. If you need anything in the meantime, feel free to reach out.

Helpful
April 11, 2024

They then a job they was frindly and pretty fast they check every thing excellet More

by LARRYDARNELL205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Andrew Chevrolet responded

Hi Larry, thank you for your feedback! We're glad to hear you had a positive experience with us. We appreciate your business and hope to see you again soon!

Helpful
April 09, 2024

I was scheduled for a 7am oil change, service department did not open until 8am, I was told I they didn’t know why that happened but all they can say is sorry. In the moment felt to be a very ingenuous way. More

by Car owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Apr 11, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Helpful
April 08, 2024

They always are very nice and have great customer service! They try to get you in and out in a timely manner while still ensuring you get quality service! I will always come here when it comes to the More

by COURTNEYISAWESOME98
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Apr 09, 2024 -

Andrew Chevrolet responded

Hi Courtney, Thank you for your kind words and loyalty! We're delighted to hear that you've had a positive experience with us at Andrew Chevrolet. We're grateful for your trust in us for your vehicle's service needs, and we look forward to continuing to serve you in the future. If you ever need anything else or have further feedback, please don't hesitate to reach out.

Helpful
April 06, 2024

He got me in and out ! No problems very satisfied! Joel demonstrated great professionalism and his customer service is awesome!???? More

by BEASON71
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Turner
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Apr 07, 2024 -

Andrew Chevrolet responded

Thank you for sharing your positive experience! We're thrilled to hear that Joel provided you with excellent service and got you in and out without any problems. If you have any further comments or need assistance in the future, please feel free to reach out to us.

Helpful
April 05, 2024

I was pleased with the curtious support and taking care of my truck's first oil change. More

by JARMSTRONG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Andrew Chevrolet responded

Thank you for your feedback! We're pleased to hear that you had a positive experience for your truck's first oil change at Andrew Chevrolet. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Helpful
April 04, 2024

Fixed my tire fast in an emergency situation. Great customer service. Nice waiting area. Would highly recommend. More

by C R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Andrew Chevrolet responded

Hi there, Thank you for your feedback! We're pleased to hear that we could assist you quickly in your tire emergency and that you found our customer service great. If you need anything else or have further feedback, feel free to let us know. We appreciate your recommendation and your business at Andrew Chevrolet!

Helpful
April 01, 2024

They are great. The service department makes sure that all your warranty is up to date. More

by TNIMMER1965
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergey Kramarchuk
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Apr 02, 2024 -

Andrew Chevrolet responded

Hi there, Thank you for your feedback! We're glad to hear that you had a great experience with our service department at Andrew Chevrolet. Ensuring that your warranty is up to date is a top priority for us. If you have any further questions or need assistance, feel free to reach out.

Helpful
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