Andrews Cadillac Brentwood

THE EASIEST CAR DEAL I HAVE EVER MADE! I have a strong phobia about buying a car. After years upon years of watching and hearing about my father's deals and dealings with car salesman, I h I have a strong phobia about buying a car. After years upon years of watching and hearing about my father's deals and dealings with car salesman, I have always had this sense that no matter what or where I would go buy - I would always have that little voice in the back of my head telling me I could have done better. One Saturday morning in December, I woke up and said to myself... "I'm buying a car today." I went to an Audi dealership, where the salesperson approached me with ambivalence at best. The approach was so annoying I left and was about to head home, my history with car dealers reaffirmed. On a whim, I decided to go see the new Cadillac XT5 that I had seen so much about. I called ahead and the sales manager connected me with Gerry Vermillion, who was waiting for me when I arrived. I immediately liked Gerry and his attentive yet casual way of doing business. He allowed me to navigate my way up through the inventory and really listened to what I was looking for - pivoting as we went along . On the test drive, he let the car do the talking and we just simply took a nice ride. I loved the car - although didn't want to show it.... When it came to making a deal, it was not a grind... or a game... it was a conversation. Gerry and the entire team made me feel like both sides of the transaction were happy by the end - and I must agree. The deal was done and easy and I drove home that night ecstatic. The follow up has been solid - not too much - just letting me know they are there if I need them. As someone who hated the car buying process... couldn't be more happy with the XT5 and couldn't recommend Andrew's Cadillac any higher. More

Great customer service and application Always a quality experience. A truly classy operation throughout the the entire dealership. Always friendly and courteous. The absolute best experienc Always a quality experience. A truly classy operation throughout the the entire dealership. Always friendly and courteous. The absolute best experience routinely and consistently. Superb. More

My wife and I got a new Cadillac SRX from Andrews, and it was a very pleasant experience. Our salesman, Steve Adkins, explained all the advantages of the new technology, made sure he found us the exact car was a very pleasant experience. Our salesman, Steve Adkins, explained all the advantages of the new technology, made sure he found us the exact car we wanted, and then handled the whole process professionally. He even personally made sure the gas tank was full when we left. The finance part was handled by Kenny Soderstrom, who was again very professional in his approach. He asked questions, and determined that we qualified for an additional rebate that we did not know existed. He made sure that we got every benefit that we could have been entitled to, and actually re-printed our contract four times to get us the best deal he could. The owners, Currie and Nelson Andrews, both came over to thank us for our business. In short, we both felt that we got a fair deal, a wonderful car, and had the support and appreciation of the owners. What more could you ask of a car dealer? More

My new CTS is great. Jon was great to work with and made it very easy. I will recomend Andrews to my friends Thanks Jon Jim Stack it very easy. I will recomend Andrews to my friends Thanks Jon Jim Stack More

Incompetent initial estimate. Accepted assignment of repair from State Farm that Andrews was not certified to perform. Repair that was to take 2-3 days took 2 full weeks. No communication from Collisi repair from State Farm that Andrews was not certified to perform. Repair that was to take 2-3 days took 2 full weeks. No communication from Collision Dept. that they lacked necessary certification to perform repairs and sent car off-site for the work. Repeatedly put off completion date with no apology or concern for our inconvenience. More

They are a bunch of theves. Their service department is rude and the body shop not only made the damage worse to bilk State Farm, but they scratched up part of my car, broke a headlamp, and damaged the gri rude and the body shop not only made the damage worse to bilk State Farm, but they scratched up part of my car, broke a headlamp, and damaged the grill which then had to be repaired by another body shop. They are careless, rude, and they tried to overcharge state farm by creating additional damage. I understand from talking to others including 1 prominent physician, that they did the same thing to his wife's Escalade. I am filing a Zone office complaint and one with the attorney general's office for insurance fraud. DO NOT PATRONIZE ANDREWS CADILLAC. More