Andy Mohr Avon Nissan

I purchased a vehicle 6 months ago at this dealership with a platinum warranty plan. When I signed the contract for the warranty, I didn't see the fine print until they printed it out for me at the end. with a platinum warranty plan. When I signed the contract for the warranty, I didn't see the fine print until they printed it out for me at the end. I was supposed to receive two sets of working keys for my warranty to be valid. However they only provided me with one. I have been trying for 6 months to get the second key from the dealership. The finance people referred me to my salesman Myron, the salesman kept ducking my phone calls, and finally it all came to a head within the last month when my wife was locked out of our van, and I couldn't use the roadside assistance on the warranty that I paid for because we only had one working key. I was told by a guy named Nick in the finance department that I should have lied to the warranty company to get my second key. Sorry, but I'm not going to lie to cover what you guys should have already done. I also left repeated messages for the salesman, for service, for a manager, for anyone who was willing to at least call back and listen to me. Finally I had to find a negative review online that had a response from the dealership with a phone number that I called and threatened legal action in order to for them to finally do what they should have done 6 months ago. I'm thankful it was eventually resolved oh, but I would never do business with Andy Mohr again. More

I took my new Nissan to have the oil change and the tires rotated and I was greeted by Josh Miller the express Service advisor along with Trevor teal who Was my salesman for my new Nissan!! I was in and out rotated and I was greeted by Josh Miller the express Service advisor along with Trevor teal who Was my salesman for my new Nissan!! I was in and out Quickly And also a free car wash was added to my service 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 Josh and Trevor are the one two punch for customer satisfaction at its best!!! Thank you very much and I will see you down the road👍🏻👍🏻👍🏻👍🏻🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🍺🍺🍺🍺🍺🍺 PS stay thirsty my friends👍🏻👍🏻👍🏻👍🏻 More

Great staff. Friendly and attentive. I didn't realize I had to write an essay to do this review but Andy Mohr is wonderful dealership. 😊 had to write an essay to do this review but Andy Mohr is wonderful dealership. 😊 More

Myron Jackson assisted us in finding a used car. He was waiting for us as soon as we arrived at the dealership and properly wore his mask while assisting us. He found a vehicle to suit our needs and answer waiting for us as soon as we arrived at the dealership and properly wore his mask while assisting us. He found a vehicle to suit our needs and answered our questions. He offered to drive the vehicle to our home to make it easier for vehicle pickup. Other employees in the dealership should also be more conscious about how to wear masks during this pandemic. More

Good buying experience with Andy Mohr Avon Nissan. Smooth test drive and knowledgeable sales staff. Easy negotiation and finance discussions. Will not hesitate to use them again in the future. test drive and knowledgeable sales staff. Easy negotiation and finance discussions. Will not hesitate to use them again in the future. More

Their customer service is always excellent. They kept me well informed throughout the process. Their prices are fair and just. The waiting area is always clean and inviting. Great job! well informed throughout the process. Their prices are fair and just. The waiting area is always clean and inviting. Great job! More

Went in there to buy a car which was advertised in good condition. Turns out the car had a rear main seal oil leak that only shows up when you run the car, very hard to see it just by looking at it, now th condition. Turns out the car had a rear main seal oil leak that only shows up when you run the car, very hard to see it just by looking at it, now the dealers is acting like it is none of their business. Do your homework and take your vehicle to an independent shop before you sign any contract and let go of your hard earned money. You will find a bunch of trained crooks in there. Which I could give 0 stars More

Went into finance office to buy a 2017 pathfinder listed on internet at 24,995. While in finance office I see selling price at 26,995 and am told that is a "packed" andy mohr charge of $2000 for a certified on internet at 24,995. While in finance office I see selling price at 26,995 and am told that is a "packed" andy mohr charge of $2000 for a certified vehicle. The certification only extends the powertrain warranty. To get it wrapped with comprehensive it cost an additional $2000. Plus there's a $299 tech charge and $199 doc fee. Graverobbers! Had to pass on this kind of gouging. Watch out for these crooks More

Outstanding service department staff who are professional, courteous, and knowledgeable. The sulphur smell coming from my air vents was a mystery and very concerning. After numerous diagnostic t professional, courteous, and knowledgeable. The sulphur smell coming from my air vents was a mystery and very concerning. After numerous diagnostic tests , all serious sources were eliminated. They ultimately discovered it was coming from standing water in my spare tire compartments , I love More

Staff was pleasant and most were knowledgeable. I would definitly definitely recommend Andy Mohr. He actually cares and tries to help people. Service is good to. definitly definitely recommend Andy Mohr. He actually cares and tries to help people. Service is good to. More