Andy Mohr Buick GMC
Fishers, IN
Filter Reviews by Keyword
By Type
Showing 416 reviews
Purchase was quick and easy after we made final decision probably took 45 minutes total. Amy McCalip, Andy Queisser and Gary Waldron in Finance were all great to work with it was no pressure look all you wa probably took 45 minutes total. Amy McCalip, Andy Queisser and Gary Waldron in Finance were all great to work with it was no pressure look all you want and take your time. Very helpful people at Andy Mohr, we love our new car. More
My experience at this dealership was very welcoming, and overall process was quick. The sales person Evan Beauchamp was very respectful, and took care of everything very smoothly. overall process was quick. The sales person Evan Beauchamp was very respectful, and took care of everything very smoothly. More
Very pleased with James Bogan. He was patient and very helpful to my wife and I when we purchased our car. The young lady that processed our paperwork was also very good. helpful to my wife and I when we purchased our car. The young lady that processed our paperwork was also very good. More
Took a little time, but you can’t blame a salesperson or dealership for helping others!! Overall I got a great deal from Great People so I couldn’t be happier. dealership for helping others!! Overall I got a great deal from Great People so I couldn’t be happier. More
I can count on a low pressure salesman who knows his cars to help me buy just the right car for my needs. The sales room is clean and comfortable for waiting to have a deal closed. to help me buy just the right car for my needs. The sales room is clean and comfortable for waiting to have a deal closed. More
First issue: Drove 45 min to test drive car and was told car was being used as demo and needed to come back next day. They knew I was coming back the next day at the time agreed upon and when I arrived I w car was being used as demo and needed to come back next day. They knew I was coming back the next day at the time agreed upon and when I arrived I was told the dealer employee had already left with the car even though they knew I was coming. So I had to make another 45 min drive the next day and was told the car would be there and be all cleaned up and ready. Well, the car was there but it was filthy!!! So had to come back the next day because they didn’t have time to get it cleaned. Second issue: the car was listed with 13k miles. Instead the car had 14,500 miles due to the car being driven as a demo. I asked for a small price decrease to account for the extra mileage (<$500) and was told “No”. I tried again for a small discount on the day i signed the papers and again was told “No”. Extremely poor customer service when I was told they could discount .25 cents per extra mile over advertised mileage. Third issue: after buying the car, we were driving home and almost ran out of gas! We literally had 38 miles to empty. The FACT THE DEALER DID NOT PUT ANY GAS IN THE CAR IS TOTALLY PETTY AND ABSOLUTELY RIDICULOUS! Between the 4 trips of 45 min and the fact they misadvertised the car mileage and wouldn’t take a small discount for the extra mileage and didn’t even put a half tank of gas in the car..... stay away from this dealership!!!!! The only positive experience was the Finance person we dealt with. He was very good and quick. More
I was immediately greeted upon arrival everyone was nice and accommodating. The process of purchasing the leased vehicle was completed in a timely manner, I left very satisfied! and accommodating. The process of purchasing the leased vehicle was completed in a timely manner, I left very satisfied! More
Nice facility. Sales person James was excellent. Enjoyed working with him. Vehicle was what I wanted and the price was fair. James did a good job explaining everything. working with him. Vehicle was what I wanted and the price was fair. James did a good job explaining everything. More
Good salespeople great response rates and collaboration. The staff was polite, finance team efficient, friendly and the only complaint was that they were too busy! The staff was polite, finance team efficient, friendly and the only complaint was that they were too busy! More
The personal were very awesome and patient with us very happy with the service and would highly recommend the dealership and very happy with the vehicle we bought happy with the service and would highly recommend the dealership and very happy with the vehicle we bought More