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Andy Mohr Buick GMC
Fishers, IN
425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 425 reviews
August 11, 2020
No pressure sales team courteous and kind we will definitely buy again. This was our 2nd vehicle from Andy Mohr always a pleasure. Thank You! definitely buy again. This was our 2nd vehicle from Andy Mohr always a pleasure. Thank You! More
by K.Fielden
Employees Worked With
Clay McDaniel, & Jorge
August 07, 2020
Angela was great to work with! Communication was excellent and timely. Will be back again soon to service my Silverado next week. Se you then! excellent and timely. Will be back again soon to service my Silverado next week. Se you then! More
by J Pyle
Employees Worked With
Angela Jones
August 03, 2020
Nice Dealership... wish the 2013 I purchased would have been certified. Also totally disagree with $250 THEFT CHARGE; why should this be charged to the consumer?? I wish that would be refunded to me. D been certified. Also totally disagree with $250 THEFT CHARGE; why should this be charged to the consumer?? I wish that would be refunded to me. Does everybody get that charge on their loan? Insulting. More
by pamd09@yahoo.com
Employees Worked With
Rudy
July 28, 2020
2 MONTHS LATER AND STILL A 1 STAR DEALERSHIP 2 months later and still no answers or contact by dealer DO NOT DO BUSINESS WITH THEM - May 05, 2020 SALES VISIT - USED "1 star rating" - rodger 2 months later and still no answers or contact by dealer DO NOT DO BUSINESS WITH THEM - May 05, 2020 SALES VISIT - USED "1 star rating" - rodgerajones DO NOT DEAL WITH THEM - I bought a 20118 Buick Encore Essence on Saturday 4/25/2020 1. I asked why they replaced battery only after 18 months - still waiting for answer 2. I asked why they had to repair the tire - still waiting for answer 3. While signing finance papers - they cracked my windshield - a 5 inch crack. they said they would offer me $180 - LOL you know they were trying to lowball me. The internet says replacement goes between $315 and $485 4. At no time did they say " we are sorry about this" only said we had an accident with your car 5. Had to get in writing that they would replace windshield 6. On Tuesday April 28th, I had to email them to see what was going on - sales person offered me the $180 again - I SAID NO AGAIN, and then he stated that he would have to talk to his boss on how to proceed 7. I told them I wanted the same factory glass to be used as the replacement, and they stated they would order the part and it would be done 8. I live in Cincinnati, it had to be replaced in Indianapolis , so I took a half day off of work on May 1st to get the new windshield. I arrive at Precision Auto Glass to have the glass replaced. I find out that ANDY Morh - no one ordered the original part - the front desk manager got a comparable/compatible (looks and feels cheaper) windshield His bill to the dealership was $270 as a preferred customer and cheaper windshield - LOL more than the $180 offer they tried 9. Have they done a followup with me? NO Have they offered me anything for Gas, Milage ,Time, 1/2 day of missed work - NO I wonder what happened to the windshield they ordered? Still waiting for battery and tire response AND STILL NO ONE HAS APOLOGIZED OR SAID WE ARE SORRY Terrible customer service - 1 STAR RATING WHEN PEOPLE TALK ABOUT USED CAR SALESMEN OR BAD DEALERSHIP ANDY MORH SHOULD STAND UP AND SAY - THAT'S US AND TAKE A BOW More
by rodgerajones
Employees Worked With
ERIC WILSON - MANAGER
July 09, 2020
Professional and knowledgeable- explainedProcess very Professional and knowledgeable- explained Process very thoroughly and was available for any questions I had regarding the service on my new and lease Professional and knowledgeable- explained Process very thoroughly and was available for any questions I had regarding the service on my new and leased vehicles status More
by Allyward
Employees Worked With
Connor
July 07, 2020
Great service from delorean my sales rep. He took the time to answer all our questions. His follow and attention to details is what made the difference time to answer all our questions. His follow and attention to details is what made the difference More
by Pmoon10
Employees Worked With
Delorean
July 07, 2020
Brian Stegall provided exemplary service in helping us select and purchase our GMC Terrain. He provided clear and concise answers to our questions, enabling swift decision-making and purchase of our vehi select and purchase our GMC Terrain. He provided clear and concise answers to our questions, enabling swift decision-making and purchase of our vehicle. More
by Tina
Employees Worked With
Brian Stegall
July 07, 2020
Our sales guy, Evan, was awesome, but the day after we got the car, the transmission went out. Andy Mohr did tow it back, but didn't contact us to let us know what was going on, we had to call. Then they got the car, the transmission went out. Andy Mohr did tow it back, but didn't contact us to let us know what was going on, we had to call. Then they told us they were deciding between giving us our money back or putting in a transmission. After serval days, and us calling them several times, they finally called and said they were putting in a transmission. I had my husband call and ask about us just getting our money back since this all happened in less that 2 days of having the car. He was told Andy Mohr isn't Walmart, but the guy would talk to someone higher up about it. It's been 3 business days and we still haven't heard anything. I am very disappointed in the customer service. I understand we were buying a used car, but having a MAJOR issue that soon after buying it makes me leery that the car was inspected well in the first place. More
by m_fender2
Employees Worked With
Evan, sales manager
