Andy Mohr Buick GMC

Excellent Experience Chris Faris was great to work with and the entire staff made this a favorable experience. They got me through quickly knowing I had a tight schedule. Chris Faris was great to work with and the entire staff made this a favorable experience. They got me through quickly knowing I had a tight schedule. More

Edit (1/2/2020): We called today to express our incredible displeasure about purchasing a very expensive car and not being able to drive it over a month but yet are still forced to pay for it. They incredible displeasure about purchasing a very expensive car and not being able to drive it over a month but yet are still forced to pay for it. They said that they won't help us because we "trashed" them on social media by leaving this 100% accurate review. They then bashed us for taking a week to get a pay stub when we made it absolutely clear we'd have to get from the company due to the pay structure. Thus, once again, go anywhere else but this lot. I've bought and sold dozens of cars in the past few years and have never, ever been so infrurated with a dealership like Andy Mohr Buick GMC. I will absolutely be filing a compliant with the BBB and Attorney General for their sleezy tactics, disrespect, unprofessional, and false representation of product (car) sold. I went to this dealership to pick up a 2018 Dodge Charger Hellcat with ~10,000 miles that I've been eyeballing for a long time. Little did I know my dream car would end up being an absolute mess of nightmare. From the very first day it was not a very good experience with the salesman but he was new and understandable. He was a very nice guy but it was frustrating having to wait 30 minutes just to get the keys. We were told that the car was in Tip-Top shape as the test drive showed there was no check engine light and the ride was pretty smooth. Next, after buying the car we realized it indeed never even had an oil change which they said it already had. So we had to schedule another time to come in and change the oil. Every time they call, they call me by a completely incorrect name. So now it's the next day owning the car and I started it and here's a check engine light. I take it to a completely different dealership to have it checked out lo and behold there are a ton of problems with it. Not only is there something wrong with the engine but also the GPS didn't work. When they went to do an update it bricked the entire radio system meaning there was no radio, control of engine performance, climate control, or anything else. We get the car back without the radio control meaning we can't control the heat or cold, and now there's another check engine light for something completely different. So all in all, if you're going to buy a car from this place, do yourself a great justice and get it looked at by a third party mechanic. I bought my car in early December and it's not scheduled to be fully functional until early to mid January of 2020. More

Luther was very helpful with leasing a new vehicle. He showed me every option and had timely follow up to ensure understanding. Thank you very much showed me every option and had timely follow up to ensure understanding. Thank you very much More

Great car at great price, no pressure After researching compact SUVs and hearing about year-end discounts, I decided to go with a Buick Encore. I looked at pricing online, and Andy Mohr's After researching compact SUVs and hearing about year-end discounts, I decided to go with a Buick Encore. I looked at pricing online, and Andy Mohr's pricing seemed better than competitors. Salesman Evan was quick to greet me, listened and understood what I wanted, took me on a test drive, and answered all my questions. Leroy handled the closing. Both Evan and Leroy were friendly, courteous and professional. More

Easy for assistance. Courteous and thorough. Made the process so fast and easy. Have had experience with the body shop and they were easy to deal with. process so fast and easy. Have had experience with the body shop and they were easy to deal with. More

Working with Brian was a pure pleasure! His Knowledge Working with Brian was a pure pleasure! His Knowledge and caring attitude was a big plus! If I’m ever in the need of another car I will look him up. Working with Brian was a pure pleasure! His Knowledge and caring attitude was a big plus! If I’m ever in the need of another car I will look him up. More

Service I have no complaints. Jon was helpful and explained everything and I appreciated getting in so quickly. I would recommend having service done there. I have no complaints. Jon was helpful and explained everything and I appreciated getting in so quickly. I would recommend having service done there. I also appreciated the woman at the payment counter who explained the loyalty card that I wasn't aware of. More

Car Repair I was given progress reports from yen Body Shop staff. It was very helpful. They worked with the insurance company to get the car parts required. I was given progress reports from yen Body Shop staff. It was very helpful. They worked with the insurance company to get the car parts required. More

Warranty Work Very friendly and customer oriented. Even offered to wash my vehicle before I left tho have to wait 2 wks because of Ziebarting A-Ok Very friendly and customer oriented. Even offered to wash my vehicle before I left tho have to wait 2 wks because of Ziebarting A-Ok More