Andy Mohr Buick GMC

Professional, friendly service Everyone involved was committed to ensuring that we got the vehicle we wanted and took the time to explain the process. The dealership closes at 7:00 Everyone involved was committed to ensuring that we got the vehicle we wanted and took the time to explain the process. The dealership closes at 7:00 pm, we completed the purchase at 8:30 pm and we felt welcome the entire time we were there. More

Great help with warranty service Help with service and set me up with a loaner car they kept my car over night but called a couple of times to keep me updated as to what was going on Help with service and set me up with a loaner car they kept my car over night but called a couple of times to keep me updated as to what was going on More

The leasing process was easy and there was no pressure or hassle. Trading lease was not an issue and everything was explained in great detail hassle. Trading lease was not an issue and everything was explained in great detail More

Love this dealership. Excellent service. Great sales people to work with every time I trade !!! I will keep using this dealership and recommend it to my friends. Which I have many times. people to work with every time I trade !!! I will keep using this dealership and recommend it to my friends. Which I have many times. More

Oil pan gasket repair Rec'd very good service from Angie. Got a competitive price for repair. The repair was fixed in a timely fashion. Car was clean when I rec'd it Rec'd very good service from Angie. Got a competitive price for repair. The repair was fixed in a timely fashion. Car was clean when I rec'd it More

service Knowledgeable,friendly,honest service with a touch of class with the car wash. Price for parts were pricey but service was what is expected from the c Knowledgeable,friendly,honest service with a touch of class with the car wash. Price for parts were pricey but service was what is expected from the customer. More

Beware: Make sure you get what you’re paying for! I’m writing this in hopes that it doesn’t happen to someone else. I called this dealership 45 minutes away to make sure a car was available and it was I’m writing this in hopes that it doesn’t happen to someone else. I called this dealership 45 minutes away to make sure a car was available and it was. I told them I was coming to look at it and was very interested in buying it. I’d looked for weeks and finally thought I found “the one”. The sales manager said he’d have it out and ready for me to look out. I get there and it’s not out and ready. A sales associate comes to help me and pulls the car around. I start to look at it. It was listed as an Elantra Limited with many features such as heated leather seats, blind spot detection, heated mirrors, and more. The first thing I notice are cloth seats and I tell the gal this can’t be the right car because it’s not as described. I was then told there must have been a mistake in some features according to the listing, but it was never disclosed that it was a completely different model. The paperwork I signed even says “limited” as the style. I called Hyundai Customer Care and they informed me I had the base model. I tried calling Andy Mohr to talk to the sales manager who transferred me to the sales associate. There’s nothing she could do but confirm it is the base model go over the features of the car I actually bought. I tried contacting someone higher up and she couldn’t get anyone to talk to me either. I feel I was misinformed and would not have purchased the vehicle had I known exactly what I was buying. You can find the same car (the base model) with 10,000-20,000 less miles for the same price elsewhere. Do your due diligence before purchasing a used car here... even better idea, you might want to steer clear. I feel sorry for the associate as she did the best she could with what she had to work with. She’s the only reason they got two stars instead of one. I will not be doing business here again and it’s a real shame too because my first car was bought at Andy Mohr and that was a great experience. Now I cannot trust this company with my business. Very sad indeed. More