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Andy Mohr Chrysler Dodge Jeep Ram

Indianapolis, IN

4.1
2,503 Reviews
Andy Mohr Chrysler Dodge Jeep Ram is a Certified Five Star Elite Indianapolis Dealership. We sell new Chrysler, Dodge, Jeep and Ram vehicles, Mopar parts and accessories as well as pre-owned vehicles and certified pre-owned vehicles. We service and repair all Chrysler, Dodge, Jeep and Ram models. Financing is available.
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4505 W 96th St

Indianapolis, IN

46268

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Showing 2,503 reviews

February 28, 2019

Communication lacking The service rendered to my husband and me was quite mediocre. After dropping off our Jeep, the service department did not adequately communicate with More

by Mr jj
Recommend Dealer
No
Employees Worked With
John Lutane, Ron Spears
February 24, 2019

Services Always a pleasant experience when we go to the dealership. They give you thier recommendation and don't try to pressure sell services. Thank you More

by D_Ray76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Rogers
Feb 25, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Klein, Service & Parts Director

February 20, 2019

Good service department Champion kept me informed of the progress and made recommendations that were appropriate for my decision. It is not a high pressure environment. I fel More

by JimA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Spears
Feb 20, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Klein, Service & Parts Director

February 18, 2019

Best new car experience Kris was great with finding the exact car that I wanted! Made the process really easy. Gene in finance made that the best and fastest finance experien More

by KJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Allen, Kris Groninger
Feb 19, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

February 18, 2019

won’t go anywhere else! We love Champion. They’re always so kind, courteous and clean! Very respectful and they don’t try to pressure with upselling. They perform the reques More

by MyJeep16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Haeick, Jon Stumpf, Ron Spears
Feb 19, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Klein, Service & Parts Director

February 07, 2019

Wrong diagnosis Estimated 1500 repair for heater- had themrmostst replaced last year and flushed 2 months ago- and they wanted to repeat it to fix the heat More

by purplek68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clarence
Feb 07, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Mrs. Rhoades, I am sorry for your frustration. Since 2014 we have changed your oil six times and performed several recalls. We have not made any repairs or flushes to your cooling or heating system. Please feel free to contact me with any way that I can help. Champion did as you asked and changed your oil and diagnosed your heat concern. I do not feel that we deserve the rating that you have given us. I would appreciate it if you would reconsider how you have surveyed us. Thank you, Jeff Klein Service and Parts Director Champion CJDR

February 06, 2019

Great experience My experience getting my truck serviced was great. The staff was very friendly and helpful and all the work needing completed was done. I was very ple More

by Ramdriver11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence
Feb 11, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Klein, Service & Parts Director

January 23, 2019

Charger Lover My 2018 Charger GT+ had a problem with the passenger airbag system (not the recall). It took 3 visits but so far I think it is finally resolved. I was More

by Munchkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Stumpf
Jan 23, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a fourth car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

January 23, 2019

Service Department I have visited this location several times. Ron has always been helpful getting a loaner car for me while my car is being serviced. Thanks! More

by MolarMechanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Spears
Jan 23, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

January 22, 2019

Best Dodge dealer in Indy ! I talked with my 3 most local dealers first by phone. I knew that I would buy a 2019 Ram 1500 as the '19 has been redesigned in a magnificent way. More

by Paul 28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Henson
Jan 22, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

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