I bought my vehicle from Andy mohr Honda a month ago. Less than a month of owning it I had to replace the battery, 4 days after replacing my battery driving down the highway every light on the dashboard was on. I pulled over and tried to find the problem. I could not find it so I called Andy mohr Honda, I explained to them the situation, the sales manager Eric told me that it was because I didn’t put a Honda battery in it when I replaced it. Clearly that was not the issue, and he just didn’t want to deal with it. I told him that shouldn’t make a difference. I asked him if I could speak with a technician and explain what was going on and see if they had an idea. Eric told me I wouldn’t be able to do that. I told him I just bought this car and I shouldn’t be having issues already as this car should have been through an inspection before it was sold. He checked on my warranty I bought, and said well your warranty doesn’t kick in until Sunday so just get it towed to the nearest dealership then. I explain to him that it is Thursday and I cannot leave my car sit at a random gas station until Sunday and why does my warranty not kick in for over a month after I buy the car. He said in a rude tone what do you want me to do?
The sales manager was rude, he did not let me speak to a technician and clearly does not want to stand behind the product they sell.
I originally gave this place a great review as my experience buying this vehicle was great, once they’ve made the sale, the customer service is terrible.