Andy Mohr Honda
Bloomington, IN
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Andy Mohr Honda was professional and great to work with. While there for a scheduled oil change they notified me of a recall and took care of it while I was there. Appreciated the quick and easy service and While there for a scheduled oil change they notified me of a recall and took care of it while I was there. Appreciated the quick and easy service and great communication. More
Always greeted with a smile and excellent customer service. I trust the mechanics to provide quality workmanship and that’s why I continue to schedule all of my appointments at this location. service. I trust the mechanics to provide quality workmanship and that’s why I continue to schedule all of my appointments at this location. More
So helpful. Very accommodating, sincerely concerned about our situation .Josh was apologetic about not having a loaner for us at the moment but told us where to Very accommodating, sincerely concerned about our situation .Josh was apologetic about not having a loaner for us at the moment but told us where to go to get one until he could get one in on Monday. More
Logan was our salesman. He was fantastic. I can’t remember the manager’s name but he was great too. No one was the least bit pushy and they made sure to give us the best dea He was fantastic. I can’t remember the manager’s name but he was great too. No one was the least bit pushy and they made sure to give us the best deal possible. We also received more for our trade in than we expected! I would be happy to refer any of our friends and family to this dealership! More
I would like to share my experience while trying to purchase a car from Andy Mohr Bloomington Honda. Unfortunately, it was one of the worst dealership experiences I’ve had. We traveled about an hour purchase a car from Andy Mohr Bloomington Honda. Unfortunately, it was one of the worst dealership experiences I’ve had. We traveled about an hour and a half specifically because we were interested in a Honda lease special that had been advertised. Before making the trip, detailed pricing numbers were shared with us in advance, which is what led us to travel this far to move forward with the purchase. However, upon arrival, we were told that the lease terms had changed and were about $170 higher than what had originally been communicated. When we tried to understand the discrepancy and asked for more details, the situation became uncomfortable. During the discussion, the manager became noticeably rude and dismissive. Instead of addressing our questions professionally, we were brushed off, which felt unprofessional and disrespectful. When I asked further questions, the interaction continued to feel dismissive, and the finance team was also unhelpful. The entire experience left us feeling misled. It was frustrating to see the numbers change at the final stage after being presented with different options earlier in the process. This kind of behavior raises concerns about transparency. I understand that pricing or offers may sometimes change, but that does not justify treating customers in an unprofessional or insulting manner. Based on this experience, I would strongly recommend considering other Honda dealerships that value customer service and clear communication. More
Jason Toms was extremely helpful with the service I needed to change my oil. I usually make an appointment before coming in, but my schedule has been very hectic because of work. I truly appreciate the needed to change my oil. I usually make an appointment before coming in, but my schedule has been very hectic because of work. I truly appreciate the help and the excellent service. More

