Andy Mohr Hyundai

BUYER BEWARE On October the 16th I purchased a Used 2007 Pontiac Vibe from this dealership. Logan Foster was my Salesman and Brian Campbell was the sales Manager. While test driving this car I asked Logan F Pontiac Vibe from this dealership. Logan Foster was my Salesman and Brian Campbell was the sales Manager. While test driving this car I asked Logan Foster if this car had any leaks or if there were any issues. His answer was no there was nothing wrong with it and it had passed the rigorous service inspection that allowed this to be a car sold on the Dealership floor and not sent to auction. These cars sit very low to the ground and I was unable to get under it which caused me to ask the question of any leaks. Raising the hood the engine was quite dirty and I asked why it had not been cleaned. Logan's answer was that steam cleaning the engines in the past had resulted in misfires. The purchase was made and I drove the car back from Bloomington IN. to Louisville KY. Later I noticed a puddle of oil under the car. I was able to get under and found that the drip tray under the radiator was full of old black oil and it was overflowing from the tray. I cleaned it all out hoping that it was just a bad oil change. The next day after a 20 minute drive I found another puddle of oil under the car, the tray full again. I contacted Andy Mohr and reached Geremy George, New Car Sales Manager. After 4 days of him putting off a resolve and telling me He would contact his Superiors about it, he finally contacted me to tell me that his service department had qualified this car as a quality used car and that he had talked to Management. I was told there was nothing they would do. I asked if they would at least help with the repairs from a qualified Mechanic if it was found there was a prior oil leak. I was told no that the car was fine and what ever happened to it after I bought it was my fault. I am posting this review as a negative 100 STARS (sad they don't have that option) in the hopes that anyone doing business with this Dealership will take any future purchase to their qualified Mechanic since the "word" of Andy Mohr appears to mean nothing. I would hate to see anyone else fall victim to their poor business tactics and would suggest you take your business to an HONEST Dealership. More

Service department here is great, even though I bought my Hyundai from a different dealership. They were able to fix two separate issues on my Santa Fe under warranty with minimal fuss. Hyundai from a different dealership. They were able to fix two separate issues on my Santa Fe under warranty with minimal fuss. More

The service department at Andy Mohr Hyundai is terrible. My 2018 hybrid Ioniq had a problem with a stalling of acceleration that has been documented for this make. The service department failed to write th My 2018 hybrid Ioniq had a problem with a stalling of acceleration that has been documented for this make. The service department failed to write this problem down when I brought the car in, then stated that nothing was written on the problem 2 days later. After I explained the problem, they said that they would look into it, but failed to contact me again for three days.. I then found the problem and a solution to it on an Ioniq Forum (a missing grounding cable), the service department said that they will look into installing the missing cable. Again, they failed to do anything and did not contact me for 3 days. When I called in, the manager refused to add the cable because they could not find a "Bulletin" on the problem since the car is under warranty. When I stated that I would pay for the part and service, they did not contact me again for days. I finally had to pick up the car without any repairs. In all, the car was at the service department for 2 weeks. Communication was poor and the staff inexperienced. Service is important for a specialised car in part because of the software for the car. I would not buy another car at Andy Mohr Hyundai again. More

The entire car buying experience was very smooth and low pressure. The car was reasonably priced and Yohan, the salesperson was very knowledgeable and personable. pressure. The car was reasonably priced and Yohan, the salesperson was very knowledgeable and personable. More

I bought a Tucson from this dealership October of 2017, good car. Never great service though and the “free car wash” has never been in service when I had the time to come by. In deciding to trade my Tucs good car. Never great service though and the “free car wash” has never been in service when I had the time to come by. In deciding to trade my Tucson, only 33,000 miles, immaculate inside and out and a repeat customer, we were a bit disappointed in the low trade in value for the Tucson. We worked with Kyle Sanders, he is very knowledgeable about the new Santa Fe. It did take several hours from start to finish to get my new car ready to go, but all in all a good experience with him and getting it paid for that day. Hoping future service and the “free” car wash for my new Santa Fe will be better than with my former car. I have had many compliments👍 on the Santa Fe😊 More

I love my car! I had a very nice salesman. TONY.Thank I love my car! I had a very nice salesman. TONY. Thank you 😊so much. They gave me a great price on my trade in as well. I love my car! I had a very nice salesman. TONY. Thank you 😊so much. They gave me a great price on my trade in as well. More

The environment was clean and friendly, they greet you at the door. They didn’t try to throw random cars at you. They make you feel invited, even when you come back. the door. They didn’t try to throw random cars at you. They make you feel invited, even when you come back. More

Update:They recently contacted me and resolved the Update: They recently contacted me and resolved the issue. With that being my only complaint i would recommend this dealership. Got Ford Expeditio Update: They recently contacted me and resolved the issue. With that being my only complaint i would recommend this dealership. Got Ford Expedition about six months ago. The sales person told me that my purchase included a ziebart package where i could get the service annually at no cost so long as I own the vehicle. Well low and behold, tried to cash in on that today and was told no. That is something that has to be purchased at the time of sale. All the guy had to do was not tell me its included and i would have purchased it. Unfortunately, I looked back through my paperwork and its not mentioned anywhere so I guess thats out the window. Why cant people just be honest? I wouldn't recommend this place. If you do choose it make sure any offer or gift is in writing. More