Andy Mohr Nissan

Great Customer Service I love a dealership where everyone is friendly and not just your sales person. They greeted me as soon as I got out of my vechile and from there the I love a dealership where everyone is friendly and not just your sales person. They greeted me as soon as I got out of my vechile and from there the service just got better and better. I wasn't sure what I would be able to do but the whole Nissan team made it a smooth transition. I really love my Nissan Altima and Im so glad that Rick Stratton was able to help me and my husband! Ill be back to this location to purchase another for sure. More

Excellent service from the service department I brought my Nissan Maxima in for some extended warranty work on the electronic steering lock system. During that visit they noticed a small leak fro I brought my Nissan Maxima in for some extended warranty work on the electronic steering lock system. During that visit they noticed a small leak from the head gasket and since it was under warranty as well helped to arrange to get it repaired. They helped provide me with a loaner car and carefully explained all the work that was to be performed. During the head gasket repair work, they also noted that my battery was having trouble holding a charge (it was five years old). They offered to replace it at cost and not for the install which was fantastic (and at a fair price for the battery itself). They kept me informed during the repair work and went out of their way to make pick up and drop off very simple and efficient. I would highly recommend this service center! More

I loved my car buying experience from Andy Mohr! Tim helped me find the "just right" car twice. He was very patient and knowledgable about Nissan cars and service. Tim did not pressure or rush me to mak helped me find the "just right" car twice. He was very patient and knowledgable about Nissan cars and service. Tim did not pressure or rush me to make a decision. He actually encouraged me to think it over and called me to check on me. He was very thorough and detailed. When I finally made a decision he made sure I had the color that I wanted even though he had to travel to another location to get it. I would totally buy another Nissan from Andy Mohr. The staff at this location are great!! More

Working with Andy Mohr Nissan in Indianapolis helped to make my car buying experience one the best I've ever had. The staff was very polite and informative. It's not common for a single female to make such make my car buying experience one the best I've ever had. The staff was very polite and informative. It's not common for a single female to make such a purchase without pushy, dismissive sales help. The gentlemen made sure they had answers to all my questions.For the one they didn't know I received a prompt answer, after they researched. the morning I decided to purchase they offered to pick me up from home. My new used car, a 2004 BMW 5x, was clean with a full tank of gas and I received a car wash pass. They went above and beyond their call of duty. I would not only return to purchase from them again but I recommend others to experience a pleasant,hassle free car buying venture. More

THIS location is great. I did a pre-owned through them and yesterday, I leased my second car through this location. My sales person was Timothy Thompson. He was very courteous and professional. He didn’t and yesterday, I leased my second car through this location. My sales person was Timothy Thompson. He was very courteous and professional. He didn’t give me the sales pitch and he didn’t hassle me to buy a car. I felt he was a straight shooter and extremely knowledgeable in getting me the best deal possible. For a moment, I almost forgot he was a salesperson. The Nissan Altima I got, I wanted in the color Java but they didn’t have it at his location. He told me he would check at another location and assured me he would get me the Java color and he followed through on his word. I ended up having to leave to get back to the other side of town but I ask Timothy to email me with updates on the questions I had because I didn’t have time to stay for his answers. Timothy stayed in constant contact with me throughout the day, calling and emailing me to make sure my questions and concerns were address and that we got the numbers just right. I didn’t know this car came with the Bluetooth feature, so before driving off the lot with my new car, he setup my phone and give me a quick tutorial on how to use this feature. Unlike other sales people, he made certain that if I have any problems with my car or service, to contact him and he will see to the issue being resolved. I felt like I was well taken care of by Timothy. He even saw to my car being topped off with a FULL tank of gas, which weren’t done with the two previous cars I had at this location! I can’t stress enough the huge difference Timothy Thompson made and that he is the reason why I am still with Andy Mohr Nissan because the AMN in AVON is HORRIBLE. AMN-Avon don’t top off fluids, AMN-AVON don’t check batteries, AMN-AVON CONSTANTLY gave me problems replacing my tires even though I have the tire protection plan and the service lady named Lisa Neiswinger is the WORST of them all. She constantly tried to have them charged me for stuff covered by my maintenance plan. LISA has a huge stick up her butt, always talking about how SHE has the AUTHORITY to do this or do that, she is JUST a service rep. She is NOT the GM or manger. She IS FULL OF HERSELF! SHE is JUST RIDICULOUS! STAY AWAY FROM AMN-AVON! If you want GREAT service, go to the one off Lafayette Road. I now drive an extra 15 miles because of the HUGE difference in customer service between the two locations. If you go to the AMN-Lafayette Road and you are looking for a car, I HIGHLY recommend you ask for Timothy Thompson because he took care of me and I am positive he will take care of you too! I have dealt with 3 different sales persons at AMN-Lafayette Road location when buying cars and while all were good, Timothy Thompson was the one who RE-defined the meaning of CUSTOMER SATISFACTION. All I can say about AMN-Lafayette Road and Timothy Thompson is WOW! Check them out for yourself! More

Robert Hinkle , my salesperson, was great. He was kind, patient, knowledgeable. I enjoyed working with him and would recommend him. I actually gave one of his business cards to one of the guys I work with patient, knowledgeable. I enjoyed working with him and would recommend him. I actually gave one of his business cards to one of the guys I work with. The Murano I bought is totally badass. Fun to drive, nice looking, and lots of quality. The guys at the dealership all are quite respectful and helpful. I actually bought the car on my lunch hour and they got me out the door and back to work...amazing. I might just plug myself too: I am the optometrist at the Walmart Vision Center at 46th and Lafayette Road....call for an appointment: 317-328-0398 More

This dealership went above and beyond my expectations for what I think should happen when buying a car. Scott Grundy, and the entire team at Andy Mohr Nissan, are knowledgeable, professional, friendly and m what I think should happen when buying a car. Scott Grundy, and the entire team at Andy Mohr Nissan, are knowledgeable, professional, friendly and make you feel special. I was welcomed the moment I got out of my car, I was formally introduced to every single person I talked to by my salesperson, and most importantly, they each LISTENED to me regarding what I wanted in a new car. I wasn't pressured to accept a car I didn't want or couldn't afford, and as female buyer, I felt like they absolutely respected my knowledge and decisions. I got the car I wanted, at the price I wanted, and couldn't be happier with the entire experience! I highly recommend the Westside Andy Mohr Nissan Dealership. I will be buying from them again! More

Brian was a very good sales person. Myself and my family really appreciated his generosity and his christian attitude that he showed. I really like the way he listen to me . I was very business like wi really appreciated his generosity and his christian attitude that he showed. I really like the way he listen to me . I was very business like with him. I communicate what I wanted. I will refer this dealership to anybody. Brian, Melissa, and Terry was very exceptional. A job well done. I love my 2013 Nissan Rogue. The Echols Family Darla, Daniel and my mother More

Everybody was extremely friendly and went above and beyond to makes sure I was highly satisfied with my purchase. I didn't feel pressured or like I was being swindled, they were patient and respectful beyond to makes sure I was highly satisfied with my purchase. I didn't feel pressured or like I was being swindled, they were patient and respectful with my decision making process and overall I appreciate this dealership! More

The service we received from Andy Mohr Nissan was impeccable. We could not have asked for a better experience in purchasing a used car. Roderick Lane was able to answer any questions we had in a way impeccable. We could not have asked for a better experience in purchasing a used car. Roderick Lane was able to answer any questions we had in a way that was easy to understand. We would recommend Andy Mohr Nissan to anyone in the market for a quality car at a great price. More