Andy Mohr Toyota

I visited the dealer a few days before Halloween. I liked a car, and a sales representative named Jeff Velasquez offered a 2025 RAV 4 Limited for $38,000. I was still undecided about the deal. I fina I liked a car, and a sales representative named Jeff Velasquez offered a 2025 RAV 4 Limited for $38,000. I was still undecided about the deal. I finally had a day off yesterday, Veterans Day. I called and got confirmation that the price was still the same. I went in to test the car and wanted to trade in my car as part of the purchase. They offered a very low price for my trade-in until I showed them the report from CarMax. They raised the offer a bit and explained the tax implications before and after the trade. I was aware of how it worked. Then they raised the price further. What a rip-off. You don't want to waste your time with this sales representative or his manager, who tried to convince me to come in for a test drive and made me wait. It was a complete waste of time. Their customer service is very poor, and they blatantly BIG LIED to customers like me. More

The service was Really good fir me was a 5 stars service very good job guys very good job guys More

At first I thought this was a great place to go but then… nothing but issues. I thought a used KIA from the Andy Mohr Toyota location - it had outstanding service recalls on it. The AC was not functionin nothing but issues. I thought a used KIA from the Andy Mohr Toyota location - it had outstanding service recalls on it. The AC was not functioning properly - They refused to fix it and honor the listed price on the vehicle. They “met me in the middle” and took about $700 off the price but would not inspect or diagnose the issue without me paying THOUSANDS more than the listed price. In desperate need of a vehicle, I agreed to that. I took my vehicle to a local KIA dealership where they fixed both recalls and gave me a full inspection of the car - Not only did the AC need over $1000 worth of work, the cabin air filter was filthy, the oil filter was barely attached and leaking, the drive belt needs replaced… I am just absolutely disgusted with the outcome of this vehicle. The salesman acted bored the entire time bc I wasn’t buying a brand new Toyota - He didn’t know anything about the vehicle. And the service department clearly isn’t willing to help. I love my KIA and bc of this will NEVER shop at an Andy Mohr location, nor will I ever buy a Toyota. More

This is great place to go. They are very nice and they do right. My advisor waa great and the lady who assist me. They are very nice and they do right. My advisor waa great and the lady who assist me. More

I went in for an oil change and free tire rotation. I told them I didn’t want their inspection because it takes and hour plus and they come back and tell you that you have $3000+ of bogus repairs that I told them I didn’t want their inspection because it takes and hour plus and they come back and tell you that you have $3000+ of bogus repairs that are needed. More

I was glad to find this dealership after moving here from Florida and having a bad experience at another Toyota dealer here in Indianapolis. They are professional, answer my questions and it’s easy to get a Florida and having a bad experience at another Toyota dealer here in Indianapolis. They are professional, answer my questions and it’s easy to get an appointment More

Great friendly service, done in a timely, professional and efficient manner. Highly recommend to all! and efficient manner. Highly recommend to all! More

We’ve now bought our 3rd vehicle with Brandon Lee at Andy Mohr in Avon. He has consistently listened to all our concerns and requests. He has never tried to “talk us into” vehicles we couldn’t afford or were Mohr in Avon. He has consistently listened to all our concerns and requests. He has never tried to “talk us into” vehicles we couldn’t afford or weren’t comfortable with. He has worked with the service department to get things corrected for us. And even went so far as to deliver vehicles to our house (over an hour away) when that service took a bit longer. Also want to compliment Monty in the Finance Department for making all that paperwork so easy to understand! This last purchase was my granddaughter’s first time purchasing a car and I was thankful it was a good experience for her and us! More

Car had a good discount on it already from the dealer and the negotiations were quick and simple. the negotiations were quick and simple. More