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Andy Mohr Toyota
Avon, IN
584 Reviews
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Showing 584 reviews
April 19, 2024
Communication was an issue with text this time. I could not see the virtual progress of the maintenance on my car. Also after 90 minutes of waiting the agent came to ask about my agreed recommendat I could not see the virtual progress of the maintenance on my car. Also after 90 minutes of waiting the agent came to ask about my agreed recommendations I had already communicated via HIS text so it increased my wait time at the dealer. More
by decayjr
Employees Worked With
David Louderback
Helpful January 26, 2024
Attempted to purchase a car for a great deal. They confirmed it’s availability before I drove over 1hr 20 min. and I got as far as signing for the car. Then the manager comes out and says they so They confirmed it’s availability before I drove over 1hr 20 min. and I got as far as signing for the car. Then the manager comes out and says they sold the car to their service center. Giant waste of time! Untrustworthy people. More
by GShaw
Employees Worked With
CJ
December 21, 2023
We contacted Andy Moore Toyota on cars. com. They communicated with us. We came in, test drove the car and decided to buy it. They were very helpful. We drove it home that night. com. They communicated with us. We came in, test drove the car and decided to buy it. They were very helpful. We drove it home that night. More
by paulagrnsy
Employees Worked With
River
December 04, 2023
I experienced nothing but wonderful service and support as I purchased my new car. Bo Chavis and Billy Gamble were fantastic to work with. They made the process simple and easy, and I will absolutely go ba as I purchased my new car. Bo Chavis and Billy Gamble were fantastic to work with. They made the process simple and easy, and I will absolutely go back in the future to service my car and make any car purchases in the future. I highly recommend Andy Mohr Toyota! More
by KB
Employees Worked With
Bo Chavis; Billy Gamble
October 26, 2023
Never buy the toyota electric BZ4X! !! Please read my experiences before you venture out to buy this car. First the connected services dont work, Toyota Customer Service does not hel !! Please read my experiences before you venture out to buy this car. First the connected services dont work, Toyota Customer Service does not help and the dealer is arrogant. Dealer thinks its not important and these issues are common and you have to live with it. Second the EVGO complimentary charging for a year will not work for free. Tried calling multiple times the so called Toyota Brand Engagement and also EVGO. They say everything is fine at their end, no issues, want me to put my credit card payment method and go on paying as you use. WHAT HAPPENED TO THE FREE COMPLIMENTARY CHARGING FOR A YEAR. Finally frusturated i went to the dealer saying its a month old and only 400 miles on it. Please take it back and I will buy a hybrid Toyota which is proven maybe. This is the real shocker for me - Sept 21 2023 the value of the car $48000. 26th Oct 2023 with 400 miles on the ODOMeter its value is $28000 UNBELIEVABLE how this great dealer Andy Mohr Avon IN, their greatest sales team of CJ and Jason Griggs can fleece of you all the money. one month of driving this car is 20,000. What is the rate of depreciation and how much profit targets these dealers like Andy Mohr are aiming at Now i am stuck with this car , dont know what to do, regretting I bought a Toyota and very disappointed i went to a local dealer like Andy Mohr. Be very careful when you are buying as they dont care about customers, all they care about is making money and big margins on every sale whether buy or sale. FINALLY TOYOTA YOU MAY BE A GREAT COMPANY BUT YOU DONT CARE ABOUT YOUR CUSTOMERS AND TREAT THEM LIKE DIRT More
by rtadimety
Employees Worked With
CJ and Jason Griggs
October 25, 2023
Drove over three hours to work with this dealership. Everyone was extremely accommodating and professional. Great experience working with CJ, Scott, and Brandon. Everyone was extremely accommodating and professional. Great experience working with CJ, Scott, and Brandon. More
by Sam
Employees Worked With
CJ, Scott, Brandon, and Bazzle
October 14, 2023
The vehicle I drove 500 miles to see without prior knowledge was everything I had hoped. The staff were all helpful and welcoming. My questions were answered quickly and honestly. My experience wit knowledge was everything I had hoped. The staff were all helpful and welcoming. My questions were answered quickly and honestly. My experience with Andy Mohr Toyota was hands above any I have had in my 60+ years of buying cars. More
by elbamsc1
Employees Worked With
Justin Wilson, Bo Knows,
September 18, 2023
$6,000 was added to the price of the car. I asked what this was for but the salesperson and I were interrupted by someone and the question remained unanswered. I'm now financing that $6k bu I asked what this was for but the salesperson and I were interrupted by someone and the question remained unanswered. I'm now financing that $6k but I've not received anything for that $6k. The way I see it, Andy Mohr simply stole $6k from me. I spoke to Cari Price later that week and was told that ALL hybrids have an upfit charge but this is not true. Just this week I've found two Rav4 Hybrids on Andy Mohr's Website that do not have this chg. After the fact, I was told two different answers as to why that chg is added - the gal who answered my call said it was because of low inventory. Cari Price told me it is b/c it's a hybrid - all hybrids are charged with it, which is not true as noted above. I was also told by Cari Price that the Buyers Order that I signed shows the breakdown of the total price. It does not. It shows only the higher price as the 'selling price' with the $6k already added in - it is not broken down anywhere on that form. My call w/Cari ended with her hanging up on me - nice! One more thing I'd like to mention, after realizing I'd simply 'donated' $6k to Andy Mohr, I checked several of the other Toyota dealerships in the area. Only one was charging a dealer upfit - but it was $2,000, not $6,000. Not one of the other Toyota dealerships I checked were charging this upfit chg at all. And yes, I realize I went ahead and purchased the vehicle without getting an answer to my question re: the $6k - I get it, that's on me. But sales people have a way of distracting a customer and engaging them in other topics about said vehicle and before you know it you're in the finance office, unknowingly financing an add'l $6k for which I had nothing to show. I woke up the following morning realizing the numbers didn't make sense and immediately called Andy Mohr wanting to return the car. I was told by the finance guy (Braden?) that they would not take the car back - he had already filed the pprk w/Toyota Finance which I question that he'd really done. It was close to 7:00 pm by the time I'd left the dealership so I question that he'd filed the pprk at that late hour. Perhaps he did, but?? Having said all that, I will never again do business with Andy Mohr Toyota. Nor will my kids - we have all driven Toyotas since the mid-nineties and we will likely continue driving Toyotas. But we won't be purchasing them from Andy Mohr. I have purchased so many cars along the way but never have I had the ugly experience that I had with Andy Mohr. More
by smstrange26
Employees Worked With
Thomas (last name?); Braden-finance; Cari Price-Sales Mgr.
September 05, 2023
Great experience and communication. My salesperson, Scott Rubin was wonderful to deal with and makes the car buying process as painless as possible. He is very knowledgeable and infor My salesperson, Scott Rubin was wonderful to deal with and makes the car buying process as painless as possible. He is very knowledgeable and informed and worked hard to get me into the vehicle I wanted. I highly recommend this dealership and Scott, he is an asset to their team. More
by andy111871
Employees Worked With
Scott Rubin
