Andy Mohr Toyota
Avon, IN
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Worst Experience ever! Liars and extremely dishonest, no integrity. Drove 2 hrs to purchase a vehicle after being assured they had it to find out upon arrival that they traded it to another dealer. Tried t integrity. Drove 2 hrs to purchase a vehicle after being assured they had it to find out upon arrival that they traded it to another dealer. Tried to pass off a different vehicle as the one I wanted and said they never had the one I wanted initially then found out about the dealer trade. More
Terrible customer service after the sale. Problems with vehicle shortly after purchasing and they are not helpful at all in rectifying the issue. Basically trying to ignore me. They also lied in regards to vehicle shortly after purchasing and they are not helpful at all in rectifying the issue. Basically trying to ignore me. They also lied in regards to a “We Owe” that was agreed to at the time of purchase. CROOKS! More
Seems long to always wait an hour for basis service. Should do a courtesy car wash! Not happy that the suggested expensive other services that was not required Should do a courtesy car wash! Not happy that the suggested expensive other services that was not required More
Andy Mohr Avon IN had charged me over $800 for service they recommend and the issue is still not resolved. I have been taken advantage of! The manager of service is not providing solutions just adding mor they recommend and the issue is still not resolved. I have been taken advantage of! The manager of service is not providing solutions just adding more guesses to what they should be Providing professional diagnosis More
Russ Seales and Chris Potter are honest people who keep their word and that is hard to find. We are thankful for their follow through. their word and that is hard to find. We are thankful for their follow through. More
Everyone was great, especially our sells man! The only problem I am having is that my Rave4 had only one key and I having trouble getting another one made! I would do business here again 😊 problem I am having is that my Rave4 had only one key and I having trouble getting another one made! I would do business here again 😊 More
Barb in the service department was great.I like how they Barb in the service department was great. I like how they walk around vehicle and check for any visible issues and confirm lights are working. Barb in the service department was great. I like how they walk around vehicle and check for any visible issues and confirm lights are working. More
Pleasantly surprised at the customer service and helpful nature. They were very knowledgeable on the product, and took time to work with me to get qualified. nature. They were very knowledgeable on the product, and took time to work with me to get qualified. More
Their advertising talks about it being contactless. No employee on site had a mask on and I had to sign with variable pens three times. Only two of the employees had screens in front of them and my truck employee on site had a mask on and I had to sign with variable pens three times. Only two of the employees had screens in front of them and my truck was not wiped down after the service. I was there when the tech pulled it up. Not happy about the visit. More


