
Andy Mohr Toyota
Avon, IN
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Brittany and Luke in Service I have been completely satisfied with Brittany and Luke. They take the time to really listen and help when I have a service need. Luke has come out I have been completely satisfied with Brittany and Luke. They take the time to really listen and help when I have a service need. Luke has come out to meet me and drive my car with me so he can better understand the problem I am having. Both Brittany and Luke go beyond in customer service. More
Wonderful The service was great. It was easy and hassle free checking my car in for an oil change and the pick up process is quick and easy. They even bring my The service was great. It was easy and hassle free checking my car in for an oil change and the pick up process is quick and easy. They even bring my car to me. More
great service Service rep was courteous and informative. The service was a recall procedure, completed quickly. While there I had another issue looked at and reso Service rep was courteous and informative. The service was a recall procedure, completed quickly. While there I had another issue looked at and resolved. Waiting are was comfortable and coffee was excellent. More
Great Customer Service Wesley provided great customer service went above most places to make sure our visit was exceptional. Very clean and all sales people very friendly. W Wesley provided great customer service went above most places to make sure our visit was exceptional. Very clean and all sales people very friendly. Would recommend Andy Mohr Toyota in a heartbeat. Thanks Wesley More
Wonderful group of people I like a place where I am familiar with the people and Andy Mohr Toyota's service department has always done well by my RAV4. They are always quick a I like a place where I am familiar with the people and Andy Mohr Toyota's service department has always done well by my RAV4. They are always quick and very helpful in explaining the services performed. If there are recommendations for additional services, whether I decide to get them or not, they provide a detailed list and are always helpful in providing the pricing and a list I can use when making my decisions. More
Excellent explanation of the work required and the cost. The title says it all. I received and excellent explanation of the work and I also had a the routine scheduled maintenance performed. The check engi The title says it all. I received and excellent explanation of the work and I also had a the routine scheduled maintenance performed. The check engine light was on also and they gave me a reduced diagnostic charge for that minor repair. More
Pleasant experience The service department can't make it any easier than what it is. Greeted with a warm smile and kind words by service adviser (she gave me her name an The service department can't make it any easier than what it is. Greeted with a warm smile and kind words by service adviser (she gave me her name and wrote it down but I'm not going to my car to retrieve it) She was informative and accurate with the amount of time the service would take and what would be done on my 20,000 mile service, which was free. Why would you lease any other vehicle? The waiting room had multiple selections of coffee and a t.v. to kill some time while waiting. I drive 45 minutes to get my vehicle serviced at this location and I have another dealer within 15 minutes away. More
Verry friendly and very helpful. The sales people were very helpful when we purchased our car and the service people have always been very courteous and helpful. We had a late appoint The sales people were very helpful when we purchased our car and the service people have always been very courteous and helpful. We had a late appointment but got in a little earlier. More
scott was excellent! Scott was extremely thorough and courteous through the entire process. He showed my daughter every feature of the Toyota Corolla. Thanks to Mike Reed Scott was extremely thorough and courteous through the entire process. He showed my daughter every feature of the Toyota Corolla. Thanks to Mike Reed for the initial contact. More
Routine Scheduled Service All personnel were very friendly, courteous, and knowledgeable. Arrived early, but vehicle was taken in immediately. I was given an estimate on the All personnel were very friendly, courteous, and knowledgeable. Arrived early, but vehicle was taken in immediately. I was given an estimate on the amount of time it would take to complete the work and what work was going to be performed. The time required was less than estimated but all work promised was completed. I waited while the work was done and the waiting area was very comfortable. Debriefing when my vehicle was ready was very thorough. More