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Andy Mohr Toyota

Avon, IN

3.6
608 Reviews

8941 E Hwy 36

Avon, IN

46123

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Showing 608 reviews

July 03, 2023

Buyer Beware ! ! ! Drove 2.5 hours to look at a Tacoma and was planning on trading in a 4Runner. When salesman came back with offer for trade and numbers for the More

by Darryl.a.Pritt.civ
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Justin was salesman and TJ was sales manager
June 21, 2023

It was very convenient and Heem was knowlegeable in providing the details of the car. I was satisfied when it comes to quality customer service. Hoping that I can make another transactions in the Futur More

by josephsteverobante
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ibrahim Cissoko
Jun 23, 2023 -

Andy Mohr Toyota responded

We're very glad to hear that you enjoyed your experience with us, Joseph! Thank you so much for taking the time to share your experience, and we look forward to assisting you again in the future!

March 14, 2023

I would give them a zero star. As others said DO NOT TRUST THEM-THEY LIE! My wife and I went there because, at the time, they had 3 Toyota Highlanders in stock in the color we wa More

by DW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keri Price
March 11, 2023

I had my 2018 Camry in for a recall and also diag for roaring sound from the right front wheel bearing. I was told by my service advisor Ivan Blanco that a master tech test drove my car and found no issu More

by clayton.mullins89
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Blanco and Master Tech #435.
February 14, 2023

If you are looking for a dealership that is proficient at pretending there is no wiggle room and you enjoy working with people bent on coercing you into numerous exorbitant dealer fees, look no further. You More

by Buyer Be Aware
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Carrie Price
January 12, 2023

This is our 6-star review. From the Time we met Taylor Hadley 1/10/23 on the Toyota website, met with Basil 1/11/23 our salesman, Jay Rios our manager and Margo our happy paper More

by Holley and Joe
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor, Basil, Jay, Margo
Jan 19, 2023 -

Andy Mohr Toyota responded

Thank you so much, Holley and Joe! We're glad that the team came together to provide you with such a positive experience, and we definitely appreciate the 6 stars!

November 30, 2022

I would give it ZERO stars if it were possible. We were interested in two different Honda EX's, and the car we wanted was supposedly "just sold." We test drove the second, and, of course they want More

by kstriby
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Can't remember
Dec 02, 2022 -

Andy Mohr Toyota responded

While we do offer a selection of additional products and warranties, we leave it up to the customer to select the items that work for them. Nothing is mandatory, and we’re sorry that you were made to feel that way. We do appreciate your feedback, and we hope you’re enjoying your new vehicle.

August 31, 2022

I feel like buying a car on a dealer like Washington street, they don't take responsibility for nothing, I,m done using these Andy Morh dealers. More

by Qu40
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Sep 02, 2022 -

Andy Mohr Toyota responded

We’re sorry to hear you feel that way. We aren't able to look you up our system, so we’re not sure what you’re referring to. Our General Manager would be happy to speak with you and help get your issue resolved. His name is Ben Mendoza, and he can be reached at bmendoza@andymohr.com or 317-563-0788.

June 21, 2022

Never responded to my questions. Internet sales could have been more helpful if they actually responded. More

by Garrett
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Non
Jun 30, 2022 -

Andy Mohr Toyota responded

That doesn’t sound right to us, Garrett. Our team responds to all inquiries we receive, usually in less than 30 minutes. We’d like to get more information about your attempts to contact us so that we can figure out what went wrong. Our General Manager’s name is Ben Mendoza, and he can be reached at bmendoza@andymohr.com or 317-563-0788.

June 16, 2022

The sales manager, Stephanie, told me all dealerships were selling for more than window sticker due to supply & demand. I took her word for it and found out later that it simply wasn’t true. Shame on me More

by Old Enough To Know Better
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager Stephanie
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