Andy Mohr Toyota

What a group of unprofessional and typical car sales tactics. Would never step into an Andy Mohr dealership again. Too bad the company hires sales people and mangers like that. The Toyota dealership tactics. Would never step into an Andy Mohr dealership again. Too bad the company hires sales people and mangers like that. The Toyota dealership in Avon, IN is the worst experience I’ve ever had in the 35 years of buying a new car. They show you an invoice with the MSRP scratched out with a new HIGHER price hand written next to it. When asked why the price is $3000 more….the sales person says “supply and demand” what!?. Then his sidekick manager comes over and asks what payment are you looking for. The oldest car sales trick question in the book. . Then he goes on to tell me pricing is complicated” to run payments. First of all, you’re insulting my intelligence on many levels and then you use old tactics. Not to mention when to test drive the model we are looking at he pulls up a 4 year old dirty unwashed car to drive. Outdated dashboard and features. I felt like I was in the twilight some. Obviously this sales person was only interested in a quick sale. Never asked any discovery questions to find out what’s important to me. I Went across town to another Toyota dealership and got the same car with no “marked up” price and no games. Andy Mohr— get some better people of your team. Sad how a couple of guys can really sour a dealerships reputation. More

Great people especially Scott Rubin. He made the process a snap. No pressure just great service He made the process a snap. No pressure just great service More

Condescending, rude, lie to customers, roll eyes, unprofessional, accusatory, tried to sneak in 10,000 to price, unprofessional, accusatory, tried to sneak in 10,000 to price, More

Four months we purchased spark plugs from this location for our Toyota Corolla. We supplied the VIN number and they gave us the parts. The spark plugs were installed and within a month the car started jump for our Toyota Corolla. We supplied the VIN number and they gave us the parts. The spark plugs were installed and within a month the car started jumping forward while accelerating. We decided to take a look at the spark plugs and put the old ones in to see if that would make a difference. Upon changing them, we noticed that we were not given the correct plugs - instead we were given the plugs for a HYBRID model. When we called to see what they could do, they informed us "if one of their mechanics had installed, then they would've noticed the incorrect part number and fixed it immediately". I don't believe that, and I don't believe a customer should be degraded about an issue that was 100% Andy Mohrs fault. The parts woman had no empathy and put on the blame on us. Now we're out $70 and still have to buy new spark plugs - the correct ones. We will never go here again and will be sure to tell everyone to stay away. More

Great experience! I reached out though cars.com on Christmas Day and was contacted the next business day! Andy Mohr Toyota answered all questions I had on the car and I set up a test drive that evenin Christmas Day and was contacted the next business day! Andy Mohr Toyota answered all questions I had on the car and I set up a test drive that evening! Highly recommend cars.com and Andy Mohr Toyota!! More

Bait and switch artists. Sales manager blamed on line sales person for car being gone days before appointment sales person for car being gone days before appointment More

Fourth car from Andy Mohr Toyota. Sales and Service always good. Have worked with Russ Seals for several years, always good. Have worked with Russ Seals for several years, More

I went to Andy Mohr Toyota to purchase a new car a Southstaff was rude and Unhelpful never go back to the dealership Southstaff was rude and Unhelpful never go back to the dealership More

I had a wonderful first experience with buying a car. All staff that I interacted with was patient, friendly, and excited to help me find a car I will love! staff that I interacted with was patient, friendly, and excited to help me find a car I will love! More

Be aware that they upcharge for Toyota Certification. I realize that some dealers may do this, but it seems deceptive from my perspective. Our dealers at home do NOT do this practice. To keep it honest, ad realize that some dealers may do this, but it seems deceptive from my perspective. Our dealers at home do NOT do this practice. To keep it honest, advertise the vehicle with the upcharge added in. More