Andy Mohr Toyota

Four months we purchased spark plugs from this location for our Toyota Corolla. We supplied the VIN number and they gave us the parts. The spark plugs were installed and within a month the car started jump for our Toyota Corolla. We supplied the VIN number and they gave us the parts. The spark plugs were installed and within a month the car started jumping forward while accelerating. We decided to take a look at the spark plugs and put the old ones in to see if that would make a difference. Upon changing them, we noticed that we were not given the correct plugs - instead we were given the plugs for a HYBRID model. When we called to see what they could do, they informed us "if one of their mechanics had installed, then they would've noticed the incorrect part number and fixed it immediately". I don't believe that, and I don't believe a customer should be degraded about an issue that was 100% Andy Mohrs fault. The parts woman had no empathy and put on the blame on us. Now we're out $70 and still have to buy new spark plugs - the correct ones. We will never go here again and will be sure to tell everyone to stay away. More

Great experience! I reached out though cars.com on Christmas Day and was contacted the next business day! Andy Mohr Toyota answered all questions I had on the car and I set up a test drive that evenin Christmas Day and was contacted the next business day! Andy Mohr Toyota answered all questions I had on the car and I set up a test drive that evening! Highly recommend cars.com and Andy Mohr Toyota!! More

Bait and switch artists. Sales manager blamed on line sales person for car being gone days before appointment sales person for car being gone days before appointment More

Fourth car from Andy Mohr Toyota. Sales and Service always good. Have worked with Russ Seals for several years, always good. Have worked with Russ Seals for several years, More

I went to Andy Mohr Toyota to purchase a new car a Southstaff was rude and Unhelpful never go back to the dealership Southstaff was rude and Unhelpful never go back to the dealership More

I had a wonderful first experience with buying a car. All staff that I interacted with was patient, friendly, and excited to help me find a car I will love! staff that I interacted with was patient, friendly, and excited to help me find a car I will love! More

Be aware that they upcharge for Toyota Certification. I realize that some dealers may do this, but it seems deceptive from my perspective. Our dealers at home do NOT do this practice. To keep it honest, ad realize that some dealers may do this, but it seems deceptive from my perspective. Our dealers at home do NOT do this practice. To keep it honest, advertise the vehicle with the upcharge added in. More

When discussing financing options on purchasing a new 2021 Tacoma, I told the salesman that I was approved at 2.19%, and was interested in hearing their available rates. They came back with 2.14% through 2021 Tacoma, I told the salesman that I was approved at 2.19%, and was interested in hearing their available rates. They came back with 2.14% through Chase, which sounded great. However, they failed to mention that there was a $200 origination fee ate up all interest savings I would have had with the lower interest rate, which looks like a deceptive business practice under Indiana Law. I am considering my legal options, and recommend you avoid the dealership. More

I bought a Infiniti qx60 month and 1/2 ago and the headlight lights did not work on the vehicle. The dealership made sure that it was fixed and that I satisfied with the work they did once I posted m headlight lights did not work on the vehicle. The dealership made sure that it was fixed and that I satisfied with the work they did once I posted my first review of the company. The staff was friendly and patient. This type of service will make me buy from again. More

I worked with Rick Sullivan on the purchase of my 2021 Venza. My husband recently purchased a new car from Rick, so naturally I also worked with Rick. He was very personable and professional. He was not Venza. My husband recently purchased a new car from Rick, so naturally I also worked with Rick. He was very personable and professional. He was not pushy & let me take the time I needed to make my decision. When I made the decision, he even stayed late to help us. Also Margo, the Finance Manager was great to work with. Overall my experience was great and not as stressful as I anticipated. A big thanks to everyone. More