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Andy Mohr Volkswagen

Avon, IN

4.4
143 Reviews

8791 E US Hwy 36

Avon, IN

46123

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Showing 143 reviews

December 14, 2018

Deceptive and Unethical Very deceptive practices from this dealership. I communicated to them that It was a plus 2 hour drive for me and that I wanted to get everything irone More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elijah Woodard, Benjamin Mendoza
Dec 18, 2018 -

Andy Mohr Volkswagen responded

Thanks for sharing your feedback, Ryan. We understand that you had a set price you wanted to pay for the vehicle you were interested in and despite our best efforts, we could not get to that number. We respected the fact that you were a two-hour drive away and were very upfront about providing clear pricing information via email before you made the trip to see us. Because we were not able to physically inspect your trade in, we provided you with a range of possible values and it seems that you automatically assumed the highest number for your trade. Despite our reducing the price of the vehicle you wanted by $500, we were unable to come to terms. Sometimes that happens, and we’re sorry you feel that we were somehow deceptive while working with you.

April 13, 2018

Exceptional Service The service department exceeded my expectations. They answered the phone, communicated my appointment time, and reserved a spot for me. David throughl More

by polaricex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Patterson
Apr 20, 2018 -

Andy Mohr Volkswagen responded

That's so great to hear! Thanks for sharing!

March 05, 2018

Great customer service! As a young buyer, we did not feel pressured and felt comfortable making a deal with a certified pre-owned vehicle. Everything was explained well and f More

by Gateska9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sagar Brahmbhatt
Mar 23, 2018 -

Andy Mohr Volkswagen responded

We really appreciate the kind words! Thanks!

March 02, 2018

I had gone to just look around and ended up buying it. Mike and Tyler are just awesome bunch of people. They just would sit down with you to get you what suits your needs rather than just try and make a sa More

by Garry Dhaliwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Mike
Mar 23, 2018 -

Andy Mohr Volkswagen responded

Thanks for taking the time to share, Garry! We're glad to hear that Mike and Tyler were so helpful!

February 26, 2018

Amazing My salesperson, Mason Watson was very professional and personable. Very knowledgeable about the vehicles..I never considered buying a Volkswagen befor More

by Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Watson
February 26, 2018

Great experience all around The buying process went quite smoothly considering I didn't have any paperwork prepped prior to walking in the door. Tyler and Mike were both very kno More

by jarrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Reed, Tyler Frazier
February 24, 2018

David Kicks Rocks I recently purchased a VW Atlas from Andy Moore Avon. As everyone does I shopped around and found that David Kicks and the VW dearlership was the righ More

by Google 77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kicks
February 20, 2018

No pressure and very pleasant! All the employees, especially Mason, were very friendly and knowledgeable. I feel they cared about the needs and wants expressed by the customer, and More

by maus2mars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Watson
February 19, 2018

Awesome experience. I drove up to the dealership and started looking around for a new vehicle. Tyler and Mason greeted me within five minutes, asked a few questions, and More

by Shemken81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Frazier, Mason Watson
February 17, 2018

God is good. José was very patient, helped me every step of the way, answered all my questions, took a great picture of me, (lol) and has followed up with me. I’m More

by Phlovebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ceballos
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