Andy Mohr Volkswagen

Best experience ever Jay Layton gave me the best car buying experience I could have ever asked for. He was very knowledgeable about the vehicle I was interested in. He was Jay Layton gave me the best car buying experience I could have ever asked for. He was very knowledgeable about the vehicle I was interested in. He was very kind and patient with me. And even after I decided to purchase the vehicle he made sure my husband and I where very comfortable and offered us beverages while we filled out the lengthy paper work, he was there with us during the whole process. My family and I will definitely be buying our future cars from Jay. More

My used Chevy truck purchase The truck had a tapping sound in the motor. After I got home and heard it the next day of purchase. They fixed it at the Chevy dealer in Plainfield. U The truck had a tapping sound in the motor. After I got home and heard it the next day of purchase. They fixed it at the Chevy dealer in Plainfield. Under warranty . They also found a leak in the radiator. Not under warranty. I asked the v w dealer if they would fix that,since I only had it a few days and he said I should have bought the extended warranty. After 15 to 30 minutes of talking about how disappointed I was he finally agreed that he pay $1100 and I pay $400 of it. This ordeal took three weeks. I really thought buying from a big dealer they would make sure the customer is happy with their purchase and if not try to make it right. just very upset about the out of pocket expense after having the truck a few days. Big dealerships sometimes treat you like small buy here pay here car lots too... More