
Andy Shaw Ford Inc
Sylva, NC
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172 Reviews of Andy Shaw Ford Inc
Best shopping experience EVER!! I came in to order a Bronco but when I got there, they had a Bronco sport in stock in the color I adore! After a good test drive, I was in love with my car!! Bronco but when I got there, they had a Bronco sport in stock in the color I adore! After a good test drive, I was in love with my car!! More
I purchased a 2018 Ford Escape for my wife, who is the receptionist. I wanted this to be a surprise and several employees at Andy Shaw Ford went above and beyond to ensure her new car surprise experience receptionist. I wanted this to be a surprise and several employees at Andy Shaw Ford went above and beyond to ensure her new car surprise experience would be the best possible. Thank you Andy Shaw Ford and Don Bradley. More
I recently purchased a Ford C-max from Andy Shaw, and the experience was very enjoyable. All in all, I would rate it as a "two thumbs up" type of experience. I didn't do any of the silly "virtual" crazin experience was very enjoyable. All in all, I would rate it as a "two thumbs up" type of experience. I didn't do any of the silly "virtual" craziness, but did everything in person at the dealership, and everyone was very cordial and helpful. There's always room for improvement, but my experience at Andy Shaw Ford was pretty good, and Don treated me very well. More
Super easy transaction! Bought the truck over the phone, did all of the preliminary paperwork digitally…..so once at the dealership, it was just a quick signing session. Brad went above and beyond to take did all of the preliminary paperwork digitally…..so once at the dealership, it was just a quick signing session. Brad went above and beyond to take care of us! More
On June 2nd. my wife bought a F150XLT from Andy Shaw in Sylva NC. Our salesman was Donald Bradley and he was very nice and knowledgeable about this truck and several other trucks we were looking at on the Sylva NC. Our salesman was Donald Bradley and he was very nice and knowledgeable about this truck and several other trucks we were looking at on the lot. He guided us through the buying process with ease. He wasn't interested in only making a sell but in making sure we were satisfied with our purchase. Thanks Don. Ron Chambers More
Above and beyond what I expected. Professional and polite salesperson and dealership, quick and painless process, no pressure in buying, no last minute fees. Love the whole process, will continue bus polite salesperson and dealership, quick and painless process, no pressure in buying, no last minute fees. Love the whole process, will continue business with Andy Shaw Ford. More
I recently bought a 2017 Ford Escape from Don Bradley...and I LOVE it! This is my 4th vehicle from Andy Shaw Ford and I have never felt pressured or taken advantage of. These guys are GREAT! Bradley...and I LOVE it! This is my 4th vehicle from Andy Shaw Ford and I have never felt pressured or taken advantage of. These guys are GREAT! More
UPDATE to my previous review reference the "works" oil change. The morning after I posted this review I was contacted by the internet manager at Andy Shaw Ford who apologized repeatedly for their employe change. The morning after I posted this review I was contacted by the internet manager at Andy Shaw Ford who apologized repeatedly for their employees "dropping the ball" and asked what Andy Shaw Ford could do to make it right. I only asked that they refund the $100 diagnostic fee to my husband. This morning we dropped the truck off because Andy Shaw Ford offered to give the $100 back AND replace the fan belt free of charge. When we picked up the truck in the afternoon we did not get $100 back, but we were given a bill for $0 (ZERO DOLLARS). Not only did they replace the fan belt, they also replaced a hub bearing FREE OF CHARGE which David Rogers told my husband was so bad it was dangerous. I'm here to sincerely say thank you to all the employees involved in making things MORE than right, and for going ABOVE AND BEYOND. More