Angela Krause Ford Lincoln

Great team! Picked up and dropped off my car for a service recall. Effortless! Quick service w/ great communication. Dropped off my loaner when they picked up my Picked up and dropped off my car for a service recall. Effortless! Quick service w/ great communication. Dropped off my loaner when they picked up my car. Highly recommend!!! More

The worse Ford dealership ever. Bought a new vehicle within 4 month the check engine light came on for a major repair. They took forever to get the vehicle in because they didn't wa Bought a new vehicle within 4 month the check engine light came on for a major repair. They took forever to get the vehicle in because they didn't want to provide a loaner vehicle but wanted to keep ours for a week. Wasted a week doing a driving test stating that it would fix the issue needless to say it didn't. A week after the check engine light came back on, took the vehicle back and had to have a whole catalytic converter replaced, they stated that it was fixed shouldn't have the check engine light come back on. Once again not true within a week in a half check engine light came back on for another major issue, took the vehicle back and they stated they fixed the issue. Every since that the vehicle is not the same, burning gas rapidly, runs harder. Mind you this was a brand new vehicle we purchased only 29miles and has had check engine light on 4 times and 2 major services done and only had it for 7 months now. Contacted corporate to request a buy back because it qualifies for a lemon and they denied the buy back and couldn't a legitimate reason why, but we know why we're brown skin period. Writing this review to warn people don't spend your hard earned money here, find a dealership that will appreciate you as a customer who keeps their business afloat, a dealership who is honest and caring this Ford dealership is not that. Dealership is Angela Krause Ford Alpharetta More

Picked up on time and the work was done very well. My car was clean when returned and on time . Thank you My car was clean when returned and on time . Thank you More

Exceeded expectations, work completed prior to estimated time. Was kept fully informed as work progressed. time. Was kept fully informed as work progressed. More

THE MOST DISHONEST FORD DEALERSHIP I'VE BEEN TO. ONLY CARE ABOUT MONEY & SCREWING CUSTOMERS OVER BEWARE. DON'T WASTE YOUR HARD EARNED MONEY FOR BAD SERVICE ONLY CARE ABOUT MONEY & SCREWING CUSTOMERS OVER BEWARE. DON'T WASTE YOUR HARD EARNED MONEY FOR BAD SERVICE More

They have always done a good job, sometimes takes a little longer than expected, but I prefer it not to be rushed anyway. little longer than expected, but I prefer it not to be rushed anyway. More

Our sales rep, Ray Macomb a and the lead Service Mgr, Brian always strive to go above n beyond our expectations whenever we need help with literally ANYTHING. Brian always strive to go above n beyond our expectations whenever we need help with literally ANYTHING. More

Professional experience from start to finish. Quick turnaround. Waiting room clean and tidy, Good coffee. Quick turnaround. Waiting room clean and tidy, Good coffee. More

Excellent customer service! I will not take my car anywhere else! They are the best! I will not take my car anywhere else! They are the best! More

Attention to my questions and request for service. Car was serviced on time and I was notified of completion. Would highly recommend them going forward. Tim was the BEST service rep yet! Car was serviced on time and I was notified of completion. Would highly recommend them going forward. Tim was the BEST service rep yet! More