Angela Krause Ford Lincoln

Excellent experience with the service department. Kept me informed on the repairs being done and estimated time it would be finished. Kept me informed on the repairs being done and estimated time it would be finished. More

Great dealer. Buying experience was great as well as the service department when I brought my vehicle in for service. Would highly recommend. Buying experience was great as well as the service department when I brought my vehicle in for service. Would highly recommend. More

Purchased a used RV motorhome from this dealership. They offered me an RV maintenance agreement for over $3000, which I also purchased. When I needed to use the maintenance agreement, I discovered th They offered me an RV maintenance agreement for over $3000, which I also purchased. When I needed to use the maintenance agreement, I discovered that the dealership had fraudulently submitted an agreement to the warranty company that not only had I not signed, but additionally did not cover anything on my vehicle. They are completely non-responsive to telephone messages. The only way I was able to speak to somebody about this problem was to wait in their waiting area until someone from finance would speak to me. Any promises they made to correct the problem were never kept and they continued to ignore ALL telephone calls. The Georgia Attorney General's office of consumer affairs tried to assist in the resolving the problem and they chose to ignore ALL communication from the Attorney General. ABSOLUTELY THE WORST ORGANIZATION I HAVE EVER ENCOUNTERED AND YOU SHOULD NEVER DEAL WITH THEM. More

Great service. Detailed information. On time. Will definitely be back. Great waiting room. Good technology Detailed information. On time. Will definitely be back. Great waiting room. Good technology More

The QuickLane service department is the standout feature of this dealership. For over a decade, I have purchased and serviced my trucks here, and the QuickLane team is unmatched. When it comes to buying a v of this dealership. For over a decade, I have purchased and serviced my trucks here, and the QuickLane team is unmatched. When it comes to buying a vehicle, the lot offers a wide selection, as they understand that each customer has specific must-have features. Since buying a car or truck can be costly, finding the vehicle that is perfectly suited to my needs is my ultimate goal. More

I love my 2022 Ford Escape Hybrid. After little more than 2 years, the electric battery failed. The service worker, Gustavo, replaced it at my home and was knowledgeable and kind. A After little more than 2 years, the electric battery failed. The service worker, Gustavo, replaced it at my home and was knowledgeable and kind. Angela Krause Dealership found that the battery was still under battery warranty so I saved $400 for the replacement. Yes, good service for sure! More

I recently purchased a 2025 Aviator. From the moment I considered this vehicle all the way through the test drive experience and purchase, I felt relaxed and encouraged by staff to take From the moment I considered this vehicle all the way through the test drive experience and purchase, I felt relaxed and encouraged by staff to take my time in making my decision. They went above and beyond to make sure I assessed my options and then made the purchase experience hassle free. They advised me that if I had any issues or questions after my purchase, to please reach out so they could assist me. A few days after my purchase I received a follow up call asking how I liked my 2025 Aviator. I LOVE IT! I was again advised that they were there to assist me with any questions or concerns that might arise in the future. Purchasing a car is an important decision and I did not feel pressured to make a decision until I was felt I had seen the best option for me. More

Great and competent service anytime Just one comment which I did not wanted to weight in but happened twice: Service advisor ignoring customer request or deal with as if customer is without knowledge. which I did not wanted to weight in but happened twice: Service advisor ignoring customer request or deal with as if customer is without knowledge. Client advisor recently yelled at me for going over 10k miles without oil change which imho is fine, and no issues, the other time it took three visits until I myself found out there was a screw in one tire leading to loss of pressure almost every day. When the customer has an issue, please listen. More

Honestly, this was the best car purchasing and service experience I've ever had. These folks are great. experience I've ever had. These folks are great. More

Stephen made me feel like family. I went to a recall for my vehicle. I had a spectacular experience. I don't know anything about cars. And she was very kind and explained to me what s I went to a recall for my vehicle. I had a spectacular experience. I don't know anything about cars. And she was very kind and explained to me what she was going to do with my vehicle. When they delivered my vehicle, I forgot her name; sorry. She explained everything Stephen found in my vehicle. Very kind. I contacted my husband, and she explained to my husband what the technician found. That's why I say I felt like family. Success to all of you. I recommend it 100 x %!! More