
Angela Krause Ford Lincoln
Alpharetta, GA
Filter Reviews by Keyword
By Type
Showing 639 reviews
Great Service I went to many dealerships looking for my daughter a used SUV and never really felt good about the dealership of salesperson until I came to Cherokee I went to many dealerships looking for my daughter a used SUV and never really felt good about the dealership of salesperson until I came to Cherokee Ford and met Kennedy Adams-he really helped us through the whole process and made us feel at ease with the purchase. Great job Kennedy! The service there is also outstanding! More
Great service and sales! We came in today after our 2014 ford fusion with only 2500 miles was totalled. The sales team was very understanding and was able to work with us to g We came in today after our 2014 ford fusion with only 2500 miles was totalled. The sales team was very understanding and was able to work with us to get a fantastic deal on a new 2015 ford fusion. They tried everything in the book to get us a great deal and stayed very courteous throughout the entire negotiation. Thank you very much Cherokee Ford Alpharetta!!! More
Overall the service was okay. I got the car that I wanted and left satisfied.The overall service was great. Also my car salesman made this process smooth as well. I got the car that I wanted and left satisfied.The overall service was great. Also my car salesman made this process smooth as well. More
My salesman for my new car purchase - Kennedy Adams I bought a Ford Fusion from Cherokee Ford of Alpharetta from Kennedy Adams today and I couldn't have had a better experience. Kennedy is all about c I bought a Ford Fusion from Cherokee Ford of Alpharetta from Kennedy Adams today and I couldn't have had a better experience. Kennedy is all about customer service and he delivered on every level. A true honest salesman!! Thank you, Bobby Barberee More
Easy Process I went to Cherokee Ford to "just look" at a new Fusion. One of the cars on their lot had all of the options I was interested in and I ended up taking I went to Cherokee Ford to "just look" at a new Fusion. One of the cars on their lot had all of the options I was interested in and I ended up taking it for a ride. I talked to Todd Smith, who was very easy to deal with. He didn't attempt to up-sell to a more expensive model, and I ended up getting the car for the price I wanted. More
Great experience and customer service Great customer service experience from start to finish and post purchase. This dealership prides itself on its culture and this is clear by the quali Great customer service experience from start to finish and post purchase. This dealership prides itself on its culture and this is clear by the quality of folks that work here. We had our children in tow and the team went the extra mile to expedite the process and even looked after our kids while we were tending to paperwork. More
Great Service! A great service experience, I appreciate the way everyone took care of me, particularly the manager, Eric Ford. I would tell everyone to go see these A great service experience, I appreciate the way everyone took care of me, particularly the manager, Eric Ford. I would tell everyone to go see these guys! More
Great experience with the Service Department! We had some issues with our Ford, and the service department really helped us out! Eric Ford was our Service Rep and he was friendly, helpful, and rea We had some issues with our Ford, and the service department really helped us out! Eric Ford was our Service Rep and he was friendly, helpful, and really on point. They gave us an honest assessment on our issue and fixed it right away. The level of communication from him was also perfect. We'll be going back for all of our service needs in the future! More
Matt Freemyer was great to deal with We purchased our Ford Fusion from Cherokee Ford Alpharetta and Matt Freemyer was our sales person. He was very professional and extremely helpful esp We purchased our Ford Fusion from Cherokee Ford Alpharetta and Matt Freemyer was our sales person. He was very professional and extremely helpful especially in giving us instruction on how to use the features. He took time with us, and even set up our phones. He made purchasing our car very pleasant. About a month later we received a recall notice, called the service dept., set up an appointment and the problem was fixed while we waited. All in all, it was a very pleasant experience. I encourage you to ask for Matt if you're in the market. More
Matt Freemyer is the Best! We drove over from Birmingham to look at a Honda Odyssey. Matt stayed in constant communication with me both prior to coming over and during our trip We drove over from Birmingham to look at a Honda Odyssey. Matt stayed in constant communication with me both prior to coming over and during our trip. We went to several other dealers first, but wound up at Cherokee Ford Alpharetta late on a Saturday. Matt already had the keys ready for us and was extremely professional during our entire time there. He stayed after closing hours and ensured our experience was excellent. I recommend to anyone and everyone that they make the drive over to Atlanta and go see Matt. The prices are much better than what you can find anywhere else and Matt's professionalism will ensure that the drive is worth it! More