
Angela Krause Ford Lincoln
Alpharetta, GA
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This was my first time ever buying a car. I was a little nervous at first going in, but Cameron was extremely helpful and friendly throughout the entire process. I felt no pressure to buy and he kept in con nervous at first going in, but Cameron was extremely helpful and friendly throughout the entire process. I felt no pressure to buy and he kept in contact with me even when I was away to help with my status on getting approved. My only minor displeasure was the price of the car itself. It felt a little high for such a high mileage vehicle. However it was still within my price range and with the dealer's warranty, I felt very confident driving it off the lot today. Cameron was even nice enough to help me transport my other car (which was not for trade in) to my apartment that was right up the street. Hopefully when the time comes for me to get a new car, I would be more than happy to do business with him and the Cherokee Ford team again. He will be highly recommended to my family members and friends. More
Benjamin was very informative and helpful. I am referring him to everyone I know. I have never met such a humble salesman. He was the best and I had to come and share my wonderful experience. Keep up the goo him to everyone I know. I have never met such a humble salesman. He was the best and I had to come and share my wonderful experience. Keep up the good work!!!! More
This dealership was very accomodating & patient during our 3 visits to purchase a used vehicle. The first visit with Carlos Gibbs, was to test drive a vehicle for my husband before our final decisi during our 3 visits to purchase a used vehicle. The first visit with Carlos Gibbs, was to test drive a vehicle for my husband before our final decision on an exact model to purchase (still researching our options). The second visit three days later was to try to secure a deal on a vehicle we had chosen. Carlos was off that day, so Eddie Maxwell (used car manager) and Ryan Fols stepped in to help. We loved the SUV! and started negotation on price. I was prepared "to do battle". They gave us a fair deal on our trade without any hassle. However we were stuck on the selling price of the vehicle we wanted to purchase. Eddie offered to allow us to take the vehicle for a long test drive without a sales person. We decided to take him up on it. Off we went and decided that it probably it was not the "right" vehicle for my husband. We took a couple of other test drives based on Eddie's suggestions to help us find a car that would work for us. After the 2011 Lincoln MKX nothing came close. Two days after that we decided to follow up on our 2nd choice at another dealership. Before we left to persue that deal, I called Carlos just to see if anything came in that might interest us. Nothing new but we had a long discussion on selling price that intriqued us to rethink the 2011 MKX. After sleeping on it, my husband and I decided to trade vehicles between us and try to work a deal with Cherokee Ford Lincoln. Hence our third visit. I called Carlos to tell him we reconsidered but not there yet on the price. We would stop by shortly. Upon arriving at the dealership they had some options for us that was a win-win situation for both of us. We chose an option that we felt benefited us the most and purchased the vehicle. All in all it was a very good experience. They did not try to high pressure us into a sale, belittle our trade or our price counter offer. Went out of their way to make us feel comfortable about our purchase decision through out the process. We ended up getting a great deal and are happy customers! More
It is Mr. Cameron Archer's first day to work. I am trying to buy a manual car but only know how to drive a auto car. He is very friendly, helpful and patient to teach me. I had a great experience with trying to buy a manual car but only know how to drive a auto car. He is very friendly, helpful and patient to teach me. I had a great experience with him and the dealer. More
Salesman, Michael Quigley was superb. He is very customer service. He went over and beyond the call of duty. Michael said I could come back after my work shift ended and he would show me how to work customer service. He went over and beyond the call of duty. Michael said I could come back after my work shift ended and he would show me how to work the gadgets on the car as well as sync my iphone. I did go back to Cherokee Ford at the end of the day and Michael explained everything. He is amazing. When I went back to pickup my old auto I had some additional questions on the new gadgets and Michael answered everyone of them. Go see Michael Quigley to buy a vehicle and then see Dave Parks to get your vehicle financing and paperwork done. Dave Parks is great and very customer service. I am very happy with the price as well as the financing. Great and fabulous teamwork!! More
Our experience was wonderful. Mike Quigley took us in, asked what we were looking for and we only tried one vehicle. He got it right the first time. We were only there for 3 - 31/2 hours start to finish asked what we were looking for and we only tried one vehicle. He got it right the first time. We were only there for 3 - 31/2 hours start to finish.....that included test, trade and finance. The only thing that bothered me a little is that we had to have a loaner vehicle due to a mechanical issue with our new car and it was the SAME pre-owned vehicle that I had inquired about on-line and was told that it was no longer available. We are completely happy with what we bought, just really surprised that the person that we were dealing with on-line didn't know what was available and what wasn't. We will return to this dealership and tell our friends and co-workers about it. It was amazing!! The last two car buying experiences with Palmer Dodge left a bad taste in my mouth and had me leery of going to buy a car. Thanks Mike, Mike and Hamid!! More
Everyone at the dealership was great and very Everyone at the dealership was great and very accomodating. I felt right at home and very comfortable and will definitely recommend Cherokee Ford to Everyone at the dealership was great and very accomodating. I felt right at home and very comfortable and will definitely recommend Cherokee Ford to anyone looking for a car. More
I was very impressed with the professionalism of both Ryan and Dave. There was no pressure just super help. This is NOT your Fathers' type dealership. John Stephens Ryan and Dave. There was no pressure just super help. This is NOT your Fathers' type dealership. John Stephens More
I have bought many cars over the last 20 years and this is by far the best experience i have ever had. Ryan was fantastic! We were in and out of there in no time. Would definitely recommend Cherokee Ford f is by far the best experience i have ever had. Ryan was fantastic! We were in and out of there in no time. Would definitely recommend Cherokee Ford for you car purchase. More