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Annapolis Nissan

Annapolis, MD

Overview
Employees
Reviews
Vehicles
4.8
344 Reviews
Annapolis Nissan is proud to be your go-to Nissan dealership. We take pride in being known as the nicest dealership in town and for our extensive selection of vehicles on our lot. Our friendly team of automotive experts is committed to providing each customer with exceptional care and service. As your trusted Nissan dealer in Annapolis, we warmly invite you to visit our car dealership to explore our available inventory of new and used vehicles and take a test drive. Head to Annapolis Nissan to meet the crew and allow us to help you find exactly what you are looking for!
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2542 Riva Rd

Annapolis, MD

21401

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Showing 344 reviews

September 18, 2025

I purchased my car from Annapolis Nissan and received very good first service this month. More

by l.manor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avis Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Annapolis Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2025

Excellent customer service! ! The Nissan service staff was polite and courteous during my visit. I will definitely schedule another service appointment for my Nissan/Datsun veh More

by k.brown33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pennell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avis Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Annapolis Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 17, 2025

I worked with Avis in the service dept. What a great person! I tested her patience with unusual requests and she was nothing but professional and patient. She was a pleasure to work with :) More

by joseph.t.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avis Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Annapolis Nissan responded

Thank you for choosing Annapolis Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2025

Had a wonderful experience at the Nissan dealership, especially with Rich Kemp. He was very knowledgeable and answered all of our questions. More

by Adam owens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Kenp!!!!
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Sep 12, 2025 -

Annapolis Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 12, 2025

It took 2 hours for an oil change when I had a scheduled appointment. I’m taking my other Nissan to Jiffy Lube today. Also, discovered when I got home that it looks like I didn’t get synthetic oil, which i More

by gary_king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Miller
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Sep 13, 2025 -

Annapolis Nissan responded

Thank you for this feedback, Gary. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Sep 13, 2025 -

Annapolis Nissan responded

Thank you for responding back to us and for sharing your feedback. I hope we were able to get everything cleared up regarding the oil used during your service. We truly value your time and your business, and I’ll be sure to share your comments with our team so we can continue improving. Please don’t hesitate to reach out directly if you have any more questions or concerns—we’re always here to help.

September 11, 2025

Great services and rapid response. Hassle free purchase, pickup and overall customer service. We made an Internet query and got immediate response. More

by r.cosgriff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Jose
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Sep 11, 2025 -

Annapolis Nissan responded

Thanks for your feedback on your recent visit to Annapolis Nissan. It's great to hear that we were able to assist you and that you had such a positive experience.

September 10, 2025

Service team was excellent very friendly and personable. They took time with me. They explained everything to me very diligently. More

by psdeoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Basiliko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinnie Basiliko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney M
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Annapolis Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Annapolis Nissan.

September 10, 2025

Good people and very easy and pleasant car buying. No hidden fee and everyone is a rockstar. More

by jparsaione7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Basiliko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinnie Basiliko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Sep 10, 2025 -

Annapolis Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2025

After finding a car I liked online, I visited Annapolis Nissan and was pleasantly surprised to meet friendly people who were understanding and caring. In addition to supporting Breast Cancer Awareness (I'm More

by bcison419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie Basiliko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hudson Lamb, Nick (manager)
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Sep 09, 2025 -

Annapolis Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Annapolis Nissan. We look forward to having you as one of our valued customers for many more years to come!

September 09, 2025

Rich Kemp, Better than the Best. ..treated us with class. NO HASSLE, NO PRESSURE, JUST SMOOTH, HONEST, RESPECTED PROFFESSIONAL SERVICE. Thank you so very much, Mr. Rich Kemp More

by eLOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avis Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nick
Report | Print
Sep 09, 2025 -

Annapolis Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Annapolis Nissan!

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