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Antelope Valley Volkswagen

Palmdale, CA

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Reviews
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56 Reviews
Call Dealership (661) 273-2500

39050 Carriage Way

Palmdale, CA

93551

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Showing 56 reviews

April 30, 2021

Amazing service. Tara is always helpful. I wouldn't go to any other VW dealer. They are always find a way to help their customers More

by CVILLANUEVA002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara
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May 01, 2021 -

Antelope Valley Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tara and the team, and we look forward to working with you again!

Helpful
April 29, 2021

The service advisor was not very friendly. They charged me $149 just to diagnose a problem. At other dealerships, the diagnosis is usually free. They also did not wash my vehicle, and forgot to replace a More

by RYANGROSSWILER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female service advisor with dark hair
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Helpful
April 28, 2021

We always enjoy working with Tara and others at service and parts. They are very knowledgeable, detail-oriented and very caring ! We are definitely a VW fan. More

by ELDRIDGE.MAYORPARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara
Report | Print
Apr 29, 2021 -

Antelope Valley Volkswagen responded

Mayor Parry, We appreciate your business and Tara and our team looks forward to serving you again soon!

Helpful
April 27, 2021

I always great service and when done my Passat feels like new. I drive from Orange County for your service. With the trip. Thank you More

by Rayh1055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Areas USA
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Apr 27, 2021 -

Antelope Valley Volkswagen responded

Thank you for choosing Antelope Valley Volkswagen, Rayh! We're so glad we were able to help, and we always appreciate you making the drive!

Helpful
April 27, 2021

I received Excellent service from the great staff. Great to find a full service Volkswagen dealership after moving to the Antelope Valley. I look forward to returning and purchasing a new VW in the near fut More

by JOSHSKLAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Siebenthal
Report | Print
Apr 27, 2021 -

Antelope Valley Volkswagen responded

Josh, Thanks for sharing your thoughts about your experience with Antelope Valley Volkswagen. We appreciate your business and hope to see you again soon!

Helpful
April 20, 2021

I took my car for service to get my suspension look at cause there was a noise and brought it back even worse top it off I gotten a flat More

by Mescobar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tara
Report | Print
Helpful
April 20, 2021

Tara was courteous.Service completed in time Tara was courteous. Service completed in time estimated. Miss the complimentary car wash at end of service. Service was nothing great but not reall More

by TINATOMMOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara
Report | Print
Apr 20, 2021 -

Antelope Valley Volkswagen responded

Thank you for taking the time to leave us a review. We sincerely value your business here at Antelope Valley Volkswagen. We look forward to your next visit.

Helpful
April 20, 2021

The customer service was on point and very friendly. Took my car in on a Wednesday, got a call the following day and told me what was wrong with my vehicle. Got a loaner car the same day and got my vehicle b More

by patriseburney1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara, Norma
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Apr 20, 2021 -

Antelope Valley Volkswagen responded

It has been a pleasure serving you, Patrise. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for taking the time to leave us this fantastic, five-star review. Thank you again for choosing Antelope Valley Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

Helpful
April 16, 2021

Great place greatly recommended super happy with my purchase friendly staff completely satisfied love my two jetta .definitely will buy my next VW there love it More

by Nelsonilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Capp
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Apr 18, 2021 -

Antelope Valley Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
April 15, 2021

Tara and the folks in service and parts always go above and beyond for my VW. Caring, speedy and compassionate, while always having a smile and great attitude. More

by CAROL.RAIGHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara, Bret, Gabe, Richard Joy
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Apr 18, 2021 -

Antelope Valley Volkswagen responded

Thank you so much, Carol, for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
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