Antelope Valley Volkswagen

I love the folks at antelope valley volkswagen, they always are very kind and courteous. Norma , Tara and Joe always brighten my day whenever I stop by. always are very kind and courteous. Norma , Tara and Joe always brighten my day whenever I stop by. More

Great service excellent customer service I felt like I knew everything about my car when I left very satisfied with how o was handled thanks knew everything about my car when I left very satisfied with how o was handled thanks More

Customer service is average. You have to tell them you have a service plan or they will charge you. It should be standard practice to look up this information. They put the dealer first and the customer have a service plan or they will charge you. It should be standard practice to look up this information. They put the dealer first and the customer second. Service Manager sat at his desk watching T.V. the entire time I was there (3hrs). No effort to go above and beyond for the customer. More

The service write who did my paper work was great .she look over car to sure everything was OK she great and amazing she a lot look over car to sure everything was OK she great and amazing she a lot More

Everyone is so nice and helpful and they explain everything they do and what it costs. She even checked for discounts and deals for me. It just seems like it takes sooo long, especially with an appo everything they do and what it costs. She even checked for discounts and deals for me. It just seems like it takes sooo long, especially with an appointment. More

Terrible customer service I've called them 4 times and they keep telling me to leave my name and number so they can get back to me. Not once have they called me back and it's r I've called them 4 times and they keep telling me to leave my name and number so they can get back to me. Not once have they called me back and it's really become an annoyance, especially since I just want an answer to a simple question. The girl who answers the phone is just in a hurry to forward me to someone else instead of hearing what I am calling for. Customer service isn't that complicated and its sad to see how much they struggle with it. They charge top dollar for everything so customer service should at least be decent. More

Worst of the worst By far worst dealership.. Stay far away if you value customer service. Eddie Sirriyea is the type that gives car salesmen a bad name. This dealership By far worst dealership.. Stay far away if you value customer service. Eddie Sirriyea is the type that gives car salesmen a bad name. This dealership should be ashamed for hiring such rude and unethical people to represent their dealership. Purely shamefull. Would not sell me a car just because I lived out of state.. I thought this was a car dealership??? They even advertise on Social Media that you can buy a car from anywhere online. Liars!!! More

Amazing deals Originally took my 2012 CC to get serviced. I bought that from CarMax the day prior. I should have checked with Antelope Valley VW first. Not only did Originally took my 2012 CC to get serviced. I bought that from CarMax the day prior. I should have checked with Antelope Valley VW first. Not only did they beat my monthly payment I received at CarMax, but the monthly payment included GAP insurance AND warranty for up to 100K miles. So now I have a 2014 VW Passat Wolfsburg Edition. When they say here they can beat a deal they mean it. More

Very professional 5 star service From start to finished our car buying experience was awesome the salesman Jalen really made my wife comfortable when she had came by herself i was at From start to finished our car buying experience was awesome the salesman Jalen really made my wife comfortable when she had came by herself i was at work couldn't complete paperwork so we came back and finished paperwork with another great salesman Peterson and the magic continue to role the Sales Manger Joe really got the Task done my wife now has a 2015 chevy cruise low miles, last but not least the finance expertise Mr.Brendon wonderful person made us feel comfortable communicate very well made sure we understood what we was signing, the next day after everything was complete signed seal and delivered Mr.Brendon called with more great news a lower ,APR rate lowered our monthly payment. Thank you AV VW great sales team 👍👍👍👍👍 More

Purchase of Jetta I want to thank Denzel Partee and Joe VW for making my buying experience extra special. They were able to make me a deal I couldn't say no too! The b I want to thank Denzel Partee and Joe VW for making my buying experience extra special. They were able to make me a deal I couldn't say no too! The buying process was painless and straight forward. Denzel took the time to explain all the features of the Jetta that were different than my last. He was kind and very helpful. Highly recommend everyone see Denzel Partee!!! More