Antioch Chrysler Dodge Jeep RAM

On 01/15/2010, my husband and I went to Antioch Chrysler Dodge Jeep Dealership and bought a 2008 Dodge Dakota Crew Cab truck. Before purchasing the truck, I asked the sales person, Al, if the truck was ever Dodge Jeep Dealership and bought a 2008 Dodge Dakota Crew Cab truck. Before purchasing the truck, I asked the sales person, Al, if the truck was ever in an accident. He said "No." I then asked him to show me proof. He showed me a carfax report stating that the car was owned previously by an individual and had no accidents. I asked if I could keep that report and he said no and took the report in a hurry. We took his word for it, trusting that the dealership would never commit fraud. On 04/21/2011, we took the truck into a dealership, The Honda Zimbrick in Madison Wisconsin, to trade it in for another vehicle. The dealership told us that because the truck was in an accident previously, they could not give us full trade-in value. They said they originally were going to give us $17,500 for it but instead were gracious enough to pay off our loan of $16,300. So we lost $1200 because Antioch Chrysler Dodge Jeep lied and committed fraud against us. Today, April 21st, was the first day we had ever learned the truck was ever in an accident!! First they lied about it not being in an accident. Second, they lied about its previous owner being an individual instead of a business/rental car and third they gave false documents to us about the vehicle. They are a very dishonest business and we want to be compensated!!!! More

I went there for a particular vehicle. They let me drive it on a 15 mile test drive! I wound up buying a different vehicle but this was absolutely the best car buying experience I ever had in my life. No it on a 15 mile test drive! I wound up buying a different vehicle but this was absolutely the best car buying experience I ever had in my life. No pressure, no gimmicks, no games. They even took my picture standing next to my car and then gave me a nice calendar with my car picture on it! Awesome dealer. More

Not Child Friendly !!!!!! My 3 yr old daughter and I Not Child Friendly !!!!!! My 3 yr old daughter and I waited for six hours form 11am to 5pm while this dealer held my keys captive and would not all Not Child Friendly !!!!!! My 3 yr old daughter and I waited for six hours form 11am to 5pm while this dealer held my keys captive and would not allow us to leave even to get lunch despite my repeated requests to be allowed to take my car or any car to go get her some lunch. All this waiting just to have an agreed upon deal constantly manipulated and changed. In the end I had to forcebly demand my keys back just to be able to leave. I dont recomend this dealership for buying a car especialy if you have kids. The salespeople even sat and ate their ordered in lunch in front of us with no regard or consideration for my 3 yr old. This dealer also has no contact info on their website other than an address and phone number so the only way to voice your concern to them directly is to call them up and engage in a verbal confrontation to which they just deny everything. BUYER BEWARE More

took car in again .. after my brakes were done, all these error lights popped up i took it in to run a diagnostic $98.00 to do it and they said a module needs to be replaced.... and it's over %500.00 error lights popped up i took it in to run a diagnostic $98.00 to do it and they said a module needs to be replaced.... and it's over %500.00 manager acts like its nothing and says "Thats why you should have gotten the service contract" ugh!!!! More

I bought a used car from them that was supposedly put through a complete service. 8 miles down the road, I noticed a leak. I took it in to a dealer nearer my home who was familiar with that vehicle, an through a complete service. 8 miles down the road, I noticed a leak. I took it in to a dealer nearer my home who was familiar with that vehicle, and he ended up doing almost $700 worth of work to bring it back up to the level I was told the car was already at. I notified the general manager, and he said they had no responsibility to me since I opted to take it to another dealer. When I explained to him that I didn't trust the quality of their work since the stuff I needed to get fixed was basic things that should have been caught during their service, he again stated that he had no responsibility. He then threatened to notify the police if I bothered him about it again. Never Never Never again. I have had three Chryslers in the last 4 years, to include a PT Cruiser, Sebring JXI, and Fifth Ave. Done with Chrysler, done with Antioch Dodge. Never again, and that is exactly what everybody I speak to in my position as general manager of an international firm will hear. DONE More