Antioch Chrysler Dodge Jeep RAM

Lacks Integrity: Recommends Costly Service Not Needed I brought my Town & Country in for an oil change. They said they'd do a multipoint inspection while they were at it. I said "fine," though I really I brought my Town & Country in for an oil change. They said they'd do a multipoint inspection while they were at it. I said "fine," though I really only wanted a quick full-synthetic oil change. The Service Advisor came out and presented me with a diagnosis of heavy carbon build up that would require a $189 cleaning. Right. I said "no." Then I thought about his recommendation and challenged the Service Advisor and the technician. My engine is only fuel injected, not direct-injected, not turbo charged. I only use Top Tier fuel. I knew the SA was fishing for easy profit at my expense. I asked them to show me the "heavy carbon build-up." They could not. After much pressing, the SA admitted his recommendation was based on mileage and not on any actual carbon build-up. But they would have gladly taken my $189. I chose this dealership with hopes of building a lasting service relationship built on trust. I maintain my vehicles very well and am willing to pay for quality maintenance often ahead of what is normally called for. I'm not cheap, just educated and smart with my money. This SA (and by extension, the dealership) damaged my trust in his ability to conduct business honestly. I now will approach this dealership much more cautiously. I'd like to avoid the dealership altogether, but my thought is they are par for the course, and going to another dealership will just force me to relive this embarrassment with different players. These days, this is just how dealerships conduct business, putting service writers on commission and giving them heavy sales targets to reach. In a lot of ways, the SA is probably just as much a victim as I could have been. This crap starts at the top, with the Antioch Dodge dealership ownership and management. Shameful xxxxxxxx. Here's a novel idea: pay your SA's and techs a decent, living wage, and treat your customers with integrity. More

Great place to buy a car Bree and John were great to work with bought a new jeep there yesterday would highly recommend them drove one hour to get there after leaving two deal Bree and John were great to work with bought a new jeep there yesterday would highly recommend them drove one hour to get there after leaving two dealerships around my house. More

Fantastic Bree was very professional and courteous. She's was extremely helpful and understanding when I explained what I was looking for and worked really har Bree was very professional and courteous. She's was extremely helpful and understanding when I explained what I was looking for and worked really hard to get me the car I wanted while working with my somewhat low budget. Overall she's just very friendly and extremely knowledgeable about the cars there. She was able to answer any questions or concerns I had about Jeep Renegades which is something the other jeep dealerships lacked when I went. The financial managers were fantastic as well and very patient considering the dealership was closed by the time I left. More

Bought a Dodge Durango The saleperson was excellent got a really good price talk to Kevin I highly recommend him. Best in the business fast, friendly and honest! Only took 1 The saleperson was excellent got a really good price talk to Kevin I highly recommend him. Best in the business fast, friendly and honest! Only took 1 hour start to finish. More

Good dealer to get a great price First time dealing with Antioch dodge and i was very pleased with them. I have been shopping for a New Dodge ram diesel for some time now. I called a First time dealing with Antioch dodge and i was very pleased with them. I have been shopping for a New Dodge ram diesel for some time now. I called and stop by every dodge dealer in a 60 mile radius from my house for the best deal. I finaly found it at Antioch dodge, wish i would have called them first. Mike McDonald was my salemen. I talked to mike that day when i call them. He gave me the best deal on the truck that no other dealer could come even close too. I bought it that next day. If you want the best deal on a truck go see Mike McDonald at Antioch dodge. Mike was one of the best salemen i have ever dealt with.,straight to the point of getting the best price and NO BS like those other tyipical salemen. He did every thing he promised and even beat my Banks interest rate. Mike McDonald is the guy you need see when you are looking for a new Dodge. More

My new car This dealer really know what they doing.also they willing to help you. My sales representative Mike McDonald best in business thanks again. If you rea This dealer really know what they doing.also they willing to help you. My sales representative Mike McDonald best in business thanks again. If you really thinking to get a car you better go this people. More

Exceptional Service My husband and I purchased a used vehicle today from this establishment. We couldn't be more pleased with the vehicle, the service, and our encounter My husband and I purchased a used vehicle today from this establishment. We couldn't be more pleased with the vehicle, the service, and our encounter with all staff. The sales staff were personable and listened to what we were looking for in a vehicle as well as a cost point. The individual working to finance our new vehicle worked diligently to match or beat or banks pre-approval to get us the best deal possible. While we waited for our paperwork to be completed, the car we drove in that we are also keeping was even serviced. We left feeling as though we had been treated like we had just purchased a brand new, top of the line, sports car. We also feel reassured that we got car that meets our family's needs at a more than fair deal. I would highly recommend purchasing a vehicle new or used from Antioch Chrysler Dodge Jeep Ram! More

They bend over backwards to make a great deal and fast . This was my 2nd Ram I have purchased from them and wont be the last! I bought my 1st 12/20/15 from a salesman named Pete. Pete was off the day I . This was my 2nd Ram I have purchased from them and wont be the last! I bought my 1st 12/20/15 from a salesman named Pete. Pete was off the day I came in but I only found out that Kevin would be every bit as great a person as Pete was last year. Kevin was Very informative and helpful......he got me a great price!!! thanks Ted Freismuth More

Drive out of the way to get the best Yesterday we purchased a Ram for my husband. We thought we would go look as there were deals to be had. Originally we were going to purchase sometime Yesterday we purchased a Ram for my husband. We thought we would go look as there were deals to be had. Originally we were going to purchase sometime early next year. Kevin, our salesman (the only salesmen we will buy from) worked hard for us and got my husband into the Ram he wanted. We developed our relationship with this dealer last year when we purchased a Jeep Cherokee Trailhawk from them. Kevin was a stand up guy then and we knew when it was time for the Ram purchase, he would figure it out for us- and he did. Very happy with the help we received. Anyone who is looking for no-hassle, straight forward, and goes to bat for you kind of service, we highly recommend Kevin at Antioch. More