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Antioch Nissan - Service Center

Antioch, CA

4.8
39 Reviews

39 Reviews of Antioch Nissan - Service Center

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September 05, 2023

Been a customer for 12yrs. This was the first negative experience that I have had with them. That being said I will be back. More

by kenwilliams13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaun
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Sep 19, 2023 -

Antioch Nissan responded

Kenwilliams13, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to our Customer Relations Manager, Cassie at (925) 755-2600 to discuss this further. Thank you and have a wonderful day.

Helpful
September 05, 2023

I bought my car there back in 2013 years. Your service has always been great. Keep up the good work. More

by BERNARDMILLER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 19, 2023 -

Antioch Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
September 02, 2023

service on my nissan was good, the price,s I paid were the cost of a nwe vehical, butn i,m happy the sals people are vicious More

by TUBAKOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Veasley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Antioch Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are happy to pass along your comments to the team here at Antioch Nissan!

Helpful
September 01, 2023

Eric was right on point with everything discussed with our vehicle. Eric will definitely be our 'go to' service advisor! More

by KIRKKRAUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez
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Sep 19, 2023 -

Antioch Nissan responded

Kirkkrause, thank you for your kind review; we are happy to pass along your comments to the team here at Antioch Nissan! If you have any further questions, please give us a call. We're always happy to help!

Helpful
August 31, 2023

Excellent customer service, reliable, dependable, prompt, good advice, reasonable price for the service and I am satisfied customer. More

by lizareyes825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez
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Helpful
August 28, 2023

Eric was very kind and knowledgeable. He kept us informed by phone of costs and when our car was ready for pickup. Very pleasant, smooth transaction. More

by REMOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service Dept.
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Sep 19, 2023 -

Antioch Nissan responded

Hi Remoy, we are very happy to have provided you with such a positive experience!

Helpful
August 23, 2023

service was great! everyone had a positive attitude and was able to help me last minute with my vehicle!! :) More

by ANJALI.ANASTASIA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
junior tenorio, joceline carreon
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Sep 19, 2023 -

Antioch Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
August 21, 2023

Nice service. I’ll be coming back again. Thank you for paying attention to details. More

by TEDWILSON01
Recommend Dealer
Yes
Employees Worked With
Syed Faiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Antioch Nissan responded

Hi Tedwilson01, thank you so much for your positive comments about Antioch Nissan! We look forward to your next visit! Take care!

Helpful
August 19, 2023

The service was excellent. From making my appointment to dropping of my car everything went smooth. More

by CBODELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ambriz, Eric Fernandez
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Sep 19, 2023 -

Antioch Nissan responded

Hi Cbodely! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
August 07, 2023

Excellent customer service, Sevice Advisor Juan is very nice and explained everything what going on on my 2017 Nissan Rogue. The dealership area is very clean. More

by GAILEEN1830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan- Sevice Advisor, Bob- Parts Dept. 5 Star?????
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Sep 19, 2023 -

Antioch Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 19, 2023 -

Antioch Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
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