Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,221 Reviews of Antwerpen Hyundai Catonsville - Service Center
Great location: near stores, restaurants, etc. to do while waiting Friendly Professional staff: welcoming, friendly, professional Great Service by Everyone I came in contact with!! while waiting Friendly Professional staff: welcoming, friendly, professional Great Service by Everyone I came in contact with!! More
It's a cool place to take care of my vehicle the only thing they forgot was my sticker to next service. Thank you.i thing they forgot was my sticker to next service. Thank you.i More
All employees that I came in contact with were very courteous and helpful. When I had a problem thinking something went wrong during the repairs, they told me to bring the care right back to the shop c courteous and helpful. When I had a problem thinking something went wrong during the repairs, they told me to bring the care right back to the shop check it out made sure everything was okay, and explain what had happen. More
I took my vehicle in for an oil change and they had me in and out within an hour! I was pleasantly surprised. I was a little apprehensive about having to wait while we are dealing with this Covid-19 virus, b and out within an hour! I was pleasantly surprised. I was a little apprehensive about having to wait while we are dealing with this Covid-19 virus, but everyone had on their mask and was following social distance guidelines. This really put me at ease and I was able to relax and enjoy the great music they had playing while I waited. Everyone I encountered was very friendly. This overall a good experience. More
Antwerpen Hyundai Catonsville continues to provide excellent service. The staff is very professional, courteous, knowledgeable and very helpful. Linda Peters was very helpful in correction a minor pro excellent service. The staff is very professional, courteous, knowledgeable and very helpful. Linda Peters was very helpful in correction a minor problem. Overall I am a satisfied customer. More
I was able to get an appointment on the same day that I called. When I arrived, everyone I encountered in the service area were very pleasant. The wait time was minimal which was a plus. called. When I arrived, everyone I encountered in the service area were very pleasant. The wait time was minimal which was a plus. More
5 Star! What made it 5 star? My customer experience with Jason, Advisor for the Service Dept.! Jason was professional and courteous; he listened to my concerns and communicated any updates of my vehicle (r Jason, Advisor for the Service Dept.! Jason was professional and courteous; he listened to my concerns and communicated any updates of my vehicle (repairs, timing, cost, etc) in a timely manner. I had an unexpected warranty issue, and Jason worked efficiently on my behalf to bring about a favorable resolve. My customer service experience with Jason made a good day even better—thank you!! More
I arrived at my appointed time and was given an estimated time of completion of the work, which was very accurate. The staff were very pleasant and warm. Great Job guys and gals!!!! time of completion of the work, which was very accurate. The staff were very pleasant and warm. Great Job guys and gals!!!! More
Was waiting 3 hours for a recall when I was told it would only take an hour. When I spoke to Karen (manager) she stated that recalls take at least two hours. Well I had a lady next to me and she also came in only take an hour. When I spoke to Karen (manager) she stated that recalls take at least two hours. Well I had a lady next to me and she also came in for a recall on the same type of vehicle and he job was done within an hour. So when Karen said that to me it was a big slap in the face. I was just highly disappointed. More