Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center
All employees that I came in contact with were very courteous and helpful. When I had a problem thinking something went wrong during the repairs, they told me to bring the care right back to the shop c courteous and helpful. When I had a problem thinking something went wrong during the repairs, they told me to bring the care right back to the shop check it out made sure everything was okay, and explain what had happen. More
Antwerpen Hyundai Catonsville continues to provide excellent service. The staff is very professional, courteous, knowledgeable and very helpful. Linda Peters was very helpful in correction a minor pro excellent service. The staff is very professional, courteous, knowledgeable and very helpful. Linda Peters was very helpful in correction a minor problem. Overall I am a satisfied customer. More
5 Star! What made it 5 star? My customer experience with Jason, Advisor for the Service Dept.! Jason was professional and courteous; he listened to my concerns and communicated any updates of my vehicle (r Jason, Advisor for the Service Dept.! Jason was professional and courteous; he listened to my concerns and communicated any updates of my vehicle (repairs, timing, cost, etc) in a timely manner. I had an unexpected warranty issue, and Jason worked efficiently on my behalf to bring about a favorable resolve. My customer service experience with Jason made a good day even better—thank you!! More
I was able to get an appointment on the same day that I called. When I arrived, everyone I encountered in the service area were very pleasant. The wait time was minimal which was a plus. called. When I arrived, everyone I encountered in the service area were very pleasant. The wait time was minimal which was a plus. More
I arrived at my appointed time and was given an estimated time of completion of the work, which was very accurate. The staff were very pleasant and warm. Great Job guys and gals!!!! time of completion of the work, which was very accurate. The staff were very pleasant and warm. Great Job guys and gals!!!! More
Was waiting 3 hours for a recall when I was told it would only take an hour. When I spoke to Karen (manager) she stated that recalls take at least two hours. Well I had a lady next to me and she also came in only take an hour. When I spoke to Karen (manager) she stated that recalls take at least two hours. Well I had a lady next to me and she also came in for a recall on the same type of vehicle and he job was done within an hour. So when Karen said that to me it was a big slap in the face. I was just highly disappointed. More
I will continue to bring my car in for service. It was easy to make an appointment that fit my schedule. Service staff is friendly and helpful! Happy with wait time and cost! Comfortable waiting room, ope easy to make an appointment that fit my schedule. Service staff is friendly and helpful! Happy with wait time and cost! Comfortable waiting room, open and clean! More
I asked for the 7500 work, safety inspection and the car washed. The inspection sheet lists nothing for checking the tires. The car was not washed, which is the second time it has not been done. Is this a washed. The inspection sheet lists nothing for checking the tires. The car was not washed, which is the second time it has not been done. Is this a something you provide when getting service done? More
I recieved friendly service from the time i drove up to the service department to the time i left with my car with a piece of mind thank you the service department to the time i left with my car with a piece of mind thank you More