Antwerpen Hyundai Catonsville - Service Center

Best Service I've ever had I brought my vehicle in for service my advisor was Samuel King he was very friendly he took time out to see if there was a recall on my car which it w I brought my vehicle in for service my advisor was Samuel King he was very friendly he took time out to see if there was a recall on my car which it was. After about an hour he came and told me that my axles needed to be replaced he researched and discovered they would be covered under warranty. I have needed axels for the six months and no one informed me they were under warranty. I've had several bad experiences getting my car serviced this time was by far the best service I have ever received. More

Engine repair I'm very satisfied on clock replacement, and the engine repair. I would recommend all Hyundai customers continue their service and repairs with you'l I'm very satisfied on clock replacement, and the engine repair. I would recommend all Hyundai customers continue their service and repairs with you'll. Great job. Thank You! More

Friendly, courteous, timely, professional I was greeted professionally and courteously. Timely intake and discharge of vehicle. Thorough explanation of process and any questions asked. I would I was greeted professionally and courteously. Timely intake and discharge of vehicle. Thorough explanation of process and any questions asked. I would definitely recommend this location. More

last minute non appointment for brakes did not have an appointment but brakes were making noise, was told to come in when they open at 8:00am and they would take care of it. I did and they did not have an appointment but brakes were making noise, was told to come in when they open at 8:00am and they would take care of it. I did and they did their magic out in a couple of hours. Yeah More

Made an appointment for Tune-Up I MADE THE APPOINTMENT. MS CARLA SAID I COULD BRING IT IN AFTER 1:00 PM I DID. SHE DID MY PAPER WORK. SHE CALLED ME BACK ABOUT AN HOUR LATER AND TO I MADE THE APPOINTMENT. MS CARLA SAID I COULD BRING IT IN AFTER 1:00 PM I DID. SHE DID MY PAPER WORK. SHE CALLED ME BACK ABOUT AN HOUR LATER AND TOLD ME MY CAR WAS READY. WHEN I GOT THERE, MY CAR WAS ALREADY OUTSIDE WAITING FOR ME. I CHECKED OUT AND WAS BACK TO WORK IN NO TIME AT ALL. MY CAR IS RUNNING SMOOTH. A SPECIAL BIG TIME PROPS TO THE SERVICE DEPARTMENT, BECAUSE WHEN I FIRST GOT THERE, THERE WAS NO WHERE TO EVEN PARK. WHEN I LEFT THE SERVICE AREA WAS ALL CLEARED. AWESOME! More

Surprisingly Fast & Efficient The Service center at Antwerpen has gotten considerably better. I dropped my vehicle off at around 12:30 pm. I got a call around 1:30 pm that my veh The Service center at Antwerpen has gotten considerably better. I dropped my vehicle off at around 12:30 pm. I got a call around 1:30 pm that my vehicle was finished. It was a pleasant surprise. The wait time has definitely improved. Keep up the good work! More

Always a job well done! As always a great job. Really can't say much else but I will continue to come to this dealership to have my vehicle serviced. As always a great job. Really can't say much else but I will continue to come to this dealership to have my vehicle serviced. More

Excellence The professionalism and people friendly is well received. Always put the customer first and resolving any problems with a positive attitude. The servi The professionalism and people friendly is well received. Always put the customer first and resolving any problems with a positive attitude. The service is rendered in a timely manner and you are informed of any additional concerns for the maintenance of your vehicle. More

In and Out I know most people recommend not going to the dealership for basic service but considering the ease of the process I will continue to bring my vehicle I know most people recommend not going to the dealership for basic service but considering the ease of the process I will continue to bring my vehicle back for all my service needs. The staff is always super pleasant and helpful. The ice cream truck during the afternoons was the best surprise also - clever business move! More

Work completed in a timely manor. I did have some issues with contacting the service department to see if my vehicle was going to be completed. Maybe more service employees are needed I did have some issues with contacting the service department to see if my vehicle was going to be completed. Maybe more service employees are needed to answer incoming phone calls. As you know, to most people their car is their escape, their freedom. People need great communication when it's in the shop. Thanks More