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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,218 Reviews

1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center

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August 15, 2021

The people are pleasant and polite. The waiting area was comfortable and the service time was excellent. Thank you and keep up the good work. More

by GKILGORE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

My recent experience at Antwerpen Hyundai was very positive. The service staff were polite and made sure my car was serviced and available to me the same day. More

by Ms. K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
August 14, 2021

service staff was very precise and professional with the way the greet and attend to customers. they inform you on what is going to be done to your vehicle. More

by bscotch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Witherspoon
August 14, 2021

Staff was very pleasant and professional but I waited 2 hours for a oil change. I wasn’t very happy about that. The complimentary coffee and bottled was was nice. More

by BLCPUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
August 14, 2021

Customer service was polite, helpful and knowledgeable. Service was quick and efficient. The cashier was friendly. I will return to this dealership for my next visit. More

by EMCKENZIE1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember their name.
August 12, 2021

The Service Dept was professional and friendly. The work was done in a timely fashion. Dropped off and picked up by shuttle when was done. More

by AUGUSTLEO51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 12, 2021

Gave my vehicle a multipoint inspection and suggested that I need 3k worth of work on my car and then didn’t provide me with a report or list if what needed to ve done. More

by cpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Random guy
August 11, 2021

I had a great experience. No complaints! I was treated fairly! They even identified an issue that was created by another service department. I appreciated the service. More

by RAYSTEPHANIE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall.
August 11, 2021

Thank you Chris Murray, service manager, for your prompt attention, empathy, and knowledge which proved your care and concern for clients served at Antwerpen! The service to my vehicle was excellent! I wil More

by NOREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Morris, and the African-American female at drive up, Chris Murray
August 10, 2021

Very professional environment , outstanding customer service will recommend to my friends. A customer service representative periodically checked in on the customers to see if they need help or had any More

by MELALRU
Price
Recommend Dealer
Yes
Employees Worked With
Cory Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Campbell
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