Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,217 Reviews of Antwerpen Hyundai Catonsville - Service Center
On Tuesday, had oil change. On Thursday, TPMS replaced in one tire. Had to use after-market part so TPMS light stays on all of the time. But seems to wok OK. one tire. Had to use after-market part so TPMS light stays on all of the time. But seems to wok OK. More
Management(Tony this is the guy I talked to) has to accept the issues/accidents happening and take measures to prevent them(A customer with bad experiences two years in a row shows how poorly you are t accept the issues/accidents happening and take measures to prevent them(A customer with bad experiences two years in a row shows how poorly you are trying keep the standards). Try to hire professionals for doing repairs or examining the vehicle coming to your service dept. Respect customer's time more compared to yours More
My experience with the service department was great. All the work and associated charges were explained to me prior to me handing over the keys. The work was done in a reasonable amount of time and I was c the work and associated charges were explained to me prior to me handing over the keys. The work was done in a reasonable amount of time and I was comfortable while I waited. More
Everyone was very knowledgeable on what to do. They got me out fast and it was super clean. (considering Covid) also they had a good movie on In the waiting room. me out fast and it was super clean. (considering Covid) also they had a good movie on In the waiting room. More
Great and fast service. Customer service outstanding 👏 people friendly. Give great recommendations. Answer all my questions. Clean waiting room. Did not have to wait long. Customer service outstanding 👏 people friendly. Give great recommendations. Answer all my questions. Clean waiting room. Did not have to wait long. More
I absolutely love going to Antwerpen Hyundai Catonsville. It is not only convenient but the staff is curteous and the waiting area is always clean and neat. As long as I live in this area I will not go any It is not only convenient but the staff is curteous and the waiting area is always clean and neat. As long as I live in this area I will not go anywhere else for my service on my Sonata. In my opinion there should be a better system of looking at extra things when a customer comes in and makes that request. Also, I would like to deal with the same person each time I come in. More
Best dealer ship love the service and all the efforts put in to satisfaction per customer request lots of love for the whole team at Catonsville. in to satisfaction per customer request lots of love for the whole team at Catonsville. More
Service was easy to schedule online. Promptly acknowledged at the service desk. 7500 mile service completed in about an hour. Waiting area was clean and socially-distanced for customers. acknowledged at the service desk. 7500 mile service completed in about an hour. Waiting area was clean and socially-distanced for customers. More
Extremely overpriced and each time I come in for an oil change, the reps try to upsell me on "everything else" they want to see me buy. Light bulb change cost $35, Its $10 at Odonnell Honda. An Apmt means change, the reps try to upsell me on "everything else" they want to see me buy. Light bulb change cost $35, Its $10 at Odonnell Honda. An Apmt means nothing, I wait as long as anyone else. Purchased an oil change package and when they're gone, I won't purchase another. More
They never do anything to assist me with my issues that I've been having over a year. Customer service is horrible and I wouldn't recommend this location to anyone I've been having over a year. Customer service is horrible and I wouldn't recommend this location to anyone More