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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,217 Reviews

1,217 Reviews of Antwerpen Hyundai Catonsville - Service Center

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October 03, 2020

On Tuesday, had oil change. On Thursday, TPMS replaced in one tire. Had to use after-market part so TPMS light stays on all of the time. But seems to wok OK. More

by smithemess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Tech
October 03, 2020

Management(Tony this is the guy I talked to) has to accept the issues/accidents happening and take measures to prevent them(A customer with bad experiences two years in a row shows how poorly you are t More

by Jayanth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Martin
October 02, 2020

My experience with the service department was great. All the work and associated charges were explained to me prior to me handing over the keys. The work was done in a reasonable amount of time and I was c More

by carr.richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LILLY WONDIMAGEGN
October 01, 2020

Everyone was very knowledgeable on what to do. They got me out fast and it was super clean. (considering Covid) also they had a good movie on In the waiting room. More

by charleenpoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk (don’t remember his name)
October 01, 2020

Great and fast service. Customer service outstanding 👏 people friendly. Give great recommendations. Answer all my questions. Clean waiting room. Did not have to wait long. More

by chandrajohnson84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
September 30, 2020

I absolutely love going to Antwerpen Hyundai Catonsville. It is not only convenient but the staff is curteous and the waiting area is always clean and neat. As long as I live in this area I will not go any More

by CSIRRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
September 30, 2020

Best dealer ship love the service and all the efforts put in to satisfaction per customer request lots of love for the whole team at Catonsville. More

by jimenezbetty08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Service was easy to schedule online. Promptly acknowledged at the service desk. 7500 mile service completed in about an hour. Waiting area was clean and socially-distanced for customers. More

by MICHHUGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get names.
September 27, 2020

Extremely overpriced and each time I come in for an oil change, the reps try to upsell me on "everything else" they want to see me buy. Light bulb change cost $35, Its $10 at Odonnell Honda. An Apmt means More

by DMGILBEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
stephen
September 27, 2020

They never do anything to assist me with my issues that I've been having over a year. Customer service is horrible and I wouldn't recommend this location to anyone More

by IMANI.MULZAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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