Antwerpen Hyundai of Clarksville

I was disappointed with the service. We had an appointment for a Thursday and brought in the car on Wednesday for 8,000 mile service, oil change, and tire rotation. We also had some is We had an appointment for a Thursday and brought in the car on Wednesday for 8,000 mile service, oil change, and tire rotation. We also had some issues with the seat position when starting the vehicle. On Saturday afternoon we came to retrieve the vehicle and the electrical diagnostics had been completed, however, there was no oil change or tire rotation. We left the car for Monday work. The oil change was completed on Monday along with the rotation. However, because we had bought a full size spare tire and had it in the rear of the 2022 Santa Fe Hybrid, we were changed an additional $30 for the 5 tire rotation. That means $15 to open the tail gate and take out an unsecured tire and move it 2 feet to the left rear and then $15 to take the tire that would have been rotated to the left rear and move it an additional 2 feet more to the rear of the vehicle, lift it into the trunk, and push the button to close the tail gate. Only the usual 4 tires were mounted on the vehicle. Nothing had to be secured in the trunk. I would have gotten my 14 year old grand daughter to move the tire for the mechanic if I had know that it was that much trouble for them. I was very disappointed with the service. At this point I hesitate to recommend this service department. However, I will be giving them another opportunity with my next service appointment. More

Great local dealership with a quality service department and friendly, knowledgeable staff. A very positive car buying/service experience! and friendly, knowledgeable staff. A very positive car buying/service experience! More

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Nice selection of cars. The sales team is professional and offers you items without being too pushy!! The sales team is professional and offers you items without being too pushy!! More

I dealt with Kevin Kim and Michael Serrano. After 40 years of buying cars this was by far most pleasant experience. After 40 years of buying cars this was by far most pleasant experience. More

The salesperson (Firdavs) was new, but still knowledgeable and very helpful. The manager (Ryan) was personable and fair. Made the buying process mostly smooth and painless. knowledgeable and very helpful. The manager (Ryan) was personable and fair. Made the buying process mostly smooth and painless. More

Michael in sales was very helpful. I knew what I wanted and they got me in and out quickly. Love the new car! I knew what I wanted and they got me in and out quickly. Love the new car! More

After an initial misunderstanding about advertised pricing on cars.com, we were able to quickly come to a deal. pricing on cars.com, we were able to quickly come to a deal. More

Dropped the car at 7:30 for an 11 am appt. Got the estimate at 3:45 pm, so it was too late to get the work done. Needed a second appt, which couldn’t be scheduled for 13 days because they’re s Got the estimate at 3:45 pm, so it was too late to get the work done. Needed a second appt, which couldn’t be scheduled for 13 days because they’re so busy. But, the problems were diagnosed, which another place couldn’t do, and the problem and estimate were clearly explained. Staff was polite and efficient. Will definitely be back. More

I got the full detail pkg and the car was still dirty. Trash still under the seats. Rear hatch wasn’t open. Not impressed at all. The service advisor, Greg, was very nice though. Since the detail per Trash still under the seats. Rear hatch wasn’t open. Not impressed at all. The service advisor, Greg, was very nice though. Since the detail person had already left Greg finished cleaning my car. I wouldn’t go back there. More