Apple Chevrolet

Service advisor was hard to find when trying to find out car's status. Five calls were made , an email and a text before I got an answer. I was never advised about the condition of the rotors. I told he car's status. Five calls were made , an email and a text before I got an answer. I was never advised about the condition of the rotors. I told her if needed I would replace them but I have been having the brakes checked on a regular basis, as recently as June 2024 and was told rotors are fine and pads are starting to show wear. In all my times dealing with a service rep, I have received a call on work to be done prior to doing it and advised of what was found . First bad experience at Apple Chevy. I would request a different service advisor if ever bringing my vehicle back here. On the phone (text) it stated vehicle was ready at 0930 but in fact it was not done until close to 12:30-1:00. More

They let me wait longer than what they said I would've to. When actually they sent a email saying the vehicle was ready to go to. When actually they sent a email saying the vehicle was ready to go More

Adam was very professional and courteous The service was efficient and excellent I always recommend Apple Chevrolet efficient and excellent I always recommend Apple Chevrolet More

Every time I come into the service department, there’s somebody new there. Never the same people. somebody new there. Never the same people. More

I may not have planned on getting a new car but so happy I did. I can’t speak highly enough of everyone at Apple Chevrolet. They made the whole process simple and stress free. I did. I can’t speak highly enough of everyone at Apple Chevrolet. They made the whole process simple and stress free. More

I am still waiting for a call back from the GM. Terrible service and I would never recommend Jason. He is arrogant and refused to help at all. Terrible service and I would never recommend Jason. He is arrogant and refused to help at all. More

I had an engine light go on and I needed to wait more than a week for service. I brought my car in for an oil change and the engine light. The dealer did not have the needed part and the part was on ba than a week for service. I brought my car in for an oil change and the engine light. The dealer did not have the needed part and the part was on back order. I needed to wait and additional week for the part to come in. Once the part was at the dealership I was told the next appointment available was more than a week out. Dropping off my car is not an easy task considering my personal situation and bringing my car back again is very disappointing. The service agent I spoke to when the problem was discovered mentioned they might be able to get me in asap considering this was was second trip. That request was not offered. At the very least, I wish they would have offered a free loaner considering the car is a little over a year old. FYI, this is the first car in more than 12-15 years (4-vehicles) that I have had any maintenance issues. I have also never had a vehicle's front end alignment go bad in one year. Which was the case with this car. I'm sure this car will be traded in next summer. More

My experience at Apple Chevrolet was extremely positive. They had the exact car I was looking for and priced right. Sales Rep Mike M. and Finance Manager Chris D. made the transaction easy, simple, transp They had the exact car I was looking for and priced right. Sales Rep Mike M. and Finance Manager Chris D. made the transaction easy, simple, transparent and stress free. Many Thanks for a pleasant experience. More

Colleen is the BEST! She takes service to another level. Highly recommend her and her Apple team! She takes service to another level. Highly recommend her and her Apple team! More

We have been buying our cars here since 1984! Since 2017, our family has bought 7 vehicles from Ken Lehmann. He is the best to work with and very knowledgeable about all the vehicles. We just pic Since 2017, our family has bought 7 vehicles from Ken Lehmann. He is the best to work with and very knowledgeable about all the vehicles. We just picked up our 2024 Traverse RS and Ken explained how to use everything in the car to us as he has done on every vehicle we have purchased. Chet Palumbo is awesome as well. He is always very helpful and knowledgeable. We saw Austin LaSusa to go over all our paperwork. He is very knowledgeable and helpful as well. I Highly recommend Ken and Apple Chevrolet for all your vehicles. They have a huge selection. More