544 Reviews of Apple Chevrolet - Service Center
excellent customer service my 2019 chevy traverse had some issues with the lift gate automatic closer. I first spoke to Jeff who was very helpful, the next person I dealt with w my 2019 chevy traverse had some issues with the lift gate automatic closer. I first spoke to Jeff who was very helpful, the next person I dealt with was Carl who was very accomadating. they gave me a loaner and resolved the problem . the cashier, the porters , and everyone involved were polite . I won"t hesitate to have future services done by Apple and to recommend them. More
The only place I will have my vehicles repaired at I have been a customer for over 30 years. We purchase all our vehicles from Apple, new or used. They are the only place we service our vehicles at. I have been a customer for over 30 years. We purchase all our vehicles from Apple, new or used. They are the only place we service our vehicles at. Wonderful staff and excellent mechanics. Service department see James Erby for sales Dan McGowan More
Service department review I went into the service department and Mike was very helpful. I needed a spare key for my car and he made sure it was done quickly. He was so friendly I went into the service department and Mike was very helpful. I needed a spare key for my car and he made sure it was done quickly. He was so friendly and professional More
Red carpet service from James Erby MR JAMES ERBY GAVE ME AWESOME CUSTOMER SERVICE ! He was. very efficient at his work. Give him employee of the month & give him a raise ! He deserves i MR JAMES ERBY GAVE ME AWESOME CUSTOMER SERVICE ! He was. very efficient at his work. Give him employee of the month & give him a raise ! He deserves it big time :) Thank you for all you do Apple Chevy !! :) Fay Bolarakis one of your regular customers! More
Excellent Service Carl Grace is outstanding!! Went above and beyond to make my experience stress free. He provides excellent customer service. Carl Grace is a great ass Carl Grace is outstanding!! Went above and beyond to make my experience stress free. He provides excellent customer service. Carl Grace is a great asset to your business!! More
Apple Chevrolet service is great. Apple Chevy service dept. was convenient and easy to get into for service. They were prompt, courteous and knowledgeable. They did everything they sa Apple Chevy service dept. was convenient and easy to get into for service. They were prompt, courteous and knowledgeable. They did everything they said and more AND I was out in less time than I was told. Is that great or what? More
Oil Change took over 3 hours I would like to start by saying I've always had great experience at Apple Chevy until today. I took my car in at 9:15am for an oil change and tire ro I would like to start by saying I've always had great experience at Apple Chevy until today. I took my car in at 9:15am for an oil change and tire rotation appointment. The employee seemed flustered and made it seem like I was giving them extra work to do while they were busy. Didn't think much of it. I was told that my car would be done in about two hours. I don't live too far so I said I would come back to pick it up once it was done. I got the call telling me that my car was finished at 1:15pm which the employee telling me I needed my brake pads replaced. Then, I asked if they could get that done today and he told me he would call me back "in a few minutes." I waited for about an hour before I got a call and decided to call them. They said the employee I was working with was out on lunch and this was at 2:15pm. Eventually I got a call just after 3pm from the employee telling me that I didn't actually need the brake pads replaced. So not only did I wait an extra two hours from the given time, but an extra two hours to find out that I didn't actually need extra work on my car. Next, I walked back over there to get my car. The employee told me he thought I would get there earlier, but I didn't get a call until 3pm. I was told that my car's brakes would be fine for now, so I hope they aren't just saying that. After I paid, they told me my car was out front, and I went out to look for it to find it wasn't outside. I had to go back inside and tell them to get my car. Once they pulled it up, it smelled like cigarette smoke from the worker sitting in it. I couldn't believe that I brought my car in at 9:15am and walked out at 4:30pm for JUST an oil change and tire rotation. Thanks to that, my day was wasted waiting on my car. I would recommend dealing with someone else at apple chevy, I've worked with Emerson who is a great employee. I don't know what was going on there, but I don't know if I will return to this location with this poor of service. More
Thanks Apple Chevrolet! Had the best experience yesterday, thanks to Apple Chevrolet. Went in for car repairs and ended up driving home in a new car. Captain Dave and Chris d Had the best experience yesterday, thanks to Apple Chevrolet. Went in for car repairs and ended up driving home in a new car. Captain Dave and Chris did a great job at getting us into a 2015 Equinox. You two were very personable and your service was top notch. My wife and I thank you. I have already started spreading the word about your service to my friends and co-workers. Keep up the great work. More
Highest quality work at a fair price..they never inflate work..ie, honest. Always take care of me, and treat me as family!! I trust them because of the best service since 1991!! I just bought a new Corve work..ie, honest. Always take care of me, and treat me as family!! I trust them because of the best service since 1991!! I just bought a new Corvette from them as well and they brought the car to my home as I was too tired to come to them They came with the banker , I signed the 1.9% loan and they took my trade-in in return!! What service!!! More
Tony was very helpful for I went in for a simple oil change and had a problem with my hood latch so he set up for me to get a loaner car along with getting the car fixed in a timely manner. they even wa change and had a problem with my hood latch so he set up for me to get a loaner car along with getting the car fixed in a timely manner. they even washed and clean up the car. Very helpful dealership and Love my Sales guy Terry we have bought 3 cars from him and extremmelt happy! More