Apple Ford

Poor Salesman Service! I was there looking at used Vehicles early this week and hoping the salespeople would say hi and knowing these people work on commission I was excited I was there looking at used Vehicles early this week and hoping the salespeople would say hi and knowing these people work on commission I was excited to buy the vehicle I was looking at. To my disappointment the two salesman that did see me gave me a smug look, I was happy to see Hispanic salesman but to my dismay I received a bad look. I said to myself, that’s fine, I’ll buy elsewhere. Thank you for being rude! Will never buy from here or send family and friends your way. More

Great experience. I bought a Ford Escape. I knew that I would need a vehicle soon but was just looking. Steve Meyer did an excellent job helping me decide what I wante I bought a Ford Escape. I knew that I would need a vehicle soon but was just looking. Steve Meyer did an excellent job helping me decide what I wanted in a vehicle. I bought the Escape five days later. Everyone at the dealership was professional and kind. They also put up with my sense of humor. I always find it stresssful buying a car. Apple Ford took some of the stress away from me. More

New 2018 F150 XLT Sport Buying Experience Bought a new 2018 Ford F150 XLT Sport Package Pick-up from Apple Ford. Was trading from a Ford F150 Raptor so was looking for a truck with some perfo Bought a new 2018 Ford F150 XLT Sport Package Pick-up from Apple Ford. Was trading from a Ford F150 Raptor so was looking for a truck with some performance but all the new technology and better gas mileage. Richard Martinez put me in a Ford F150 XLT Sport that had all the things I was looking for plus the 3.5L Twin Turbo 370 hp. ECO-Boost is getting about 20 mpg from the Raptor 13 with plenty of power. Richard is a tech wiz and setup my phone to work with the Ford Pass and Android Auto via the Ford Sync3 system. From Sales, to Finance with Mike, to Aftermarket Parts with Teresa (arranged for spray in bed liner and free loaner) and meeting service folks, Apple Ford has been first class. You also can't beat their free "Customer for Life" program (free car washes, oil changes, etc.) that other dealerships have charged me hundreds of dollars for! Love the truck and now an Apple Ford fan!!! More

Awesome Service Department I am always pleased with the work & customer service provided in Apple Ford's service department. I would highly recommend Kevin Ford for all of your I am always pleased with the work & customer service provided in Apple Ford's service department. I would highly recommend Kevin Ford for all of your Lincoln service needs. The service department is headed by excellent leader under the direction of Curtis Ford. I always look forward to coming back. Thank You Lincoln team & Apple Ford Service Department. More

Great service by Kevin Ford Kevin did an outstanding job servicing the car the day I called in. he order the part and it was fixed for me to be able to take car home the same Kevin did an outstanding job servicing the car the day I called in. he order the part and it was fixed for me to be able to take car home the same day. More

My experience at apple ford I recently bright my truck in for service at Apple ford. I had taken it to an independent shop for a repairs and they gave an estimate of over three t I recently bright my truck in for service at Apple ford. I had taken it to an independent shop for a repairs and they gave an estimate of over three thousand dollars. I was greeted by service advisor Les Ashburn in the service lane. He took me in and within an hour I was informed that the service was complete and the repairs were covered under a recall at no charge to me. I was very pleased with my experience at Apple ford and service advisor Les Ashburn. I have recommended them to several friends since my visit. More

Professionalism From initial email interest, to sales, to finance, and the familiarization brief, Apple and it's employees were top notch. They definitely seemed as t From initial email interest, to sales, to finance, and the familiarization brief, Apple and it's employees were top notch. They definitely seemed as though they honestly wanted to put you into a car of your choice and save you money in the process. The familiarization / buttonology class was in depth yet designed for they laymen. If you are in the NCR, I would definitely recommend Apple. More

Totally amazing!! Apple made me and my family feel so comfortable! I purchased not one but two vehicles back to back within the last 2 days! From our salesman Robert Ko Apple made me and my family feel so comfortable! I purchased not one but two vehicles back to back within the last 2 days! From our salesman Robert Koser to Sales Manager Chris and Finance Manager Mike Thomas, each one of them made us feel at home and made sure they got our deals done! Lindsey Dawson was also amazing at explaining each feature I could purchase and getting me set up on my paint and corrosion protection Mr. Koser our salesman was the best salesman we have ever dealt with, he explained all the vehicles features and truly had our best Interest at heart. We are definitely customers for Life! Thank You Apple Ford More

My best dealership experience yet! What? I can't make this a 6-star review? :-) Truthfully, my recent purchase of a new 2018 Ford Explorer Platinum at Apple Ford Lincoln in Columbia, What? I can't make this a 6-star review? :-) Truthfully, my recent purchase of a new 2018 Ford Explorer Platinum at Apple Ford Lincoln in Columbia, MD is absolutely the best experience I've ever had with an auto dealership, and I've purchased quite a few cars, used and new, in my lifetime. Everyone I worked with, from sales to finance, was pleasant, knowledgeable, and went out on a limb to be helpful and personable. I'm particularly grateful to my salesperson, Jake Lipman, who took his time to show me all the "bells & whistles" in my vehicle, and made me feel right at home. In fact, when my new car was rear-ended minutes after I drove if from the lot, within sight of the dealership, Jake came to my aid and stayed with me until the accident scene was clear. Phil Williams also quickly, yet thoroughly, guided me through the morass of financial options and paperwork, making my purchase go smoother than I've ever before encountered. I couldn't ask for a better experience, or relationship, with an automobile dealership or salesperson than this one! Bravo Zulu as we say in the Navy! Great job! More

Thanks for a great experience Came in on a blustery cold winters Saturday on a fluke and less then three hours later the entire transaction was closed. No high pressure , no bs. Came in on a blustery cold winters Saturday on a fluke and less then three hours later the entire transaction was closed. No high pressure , no bs. Stanley was respectful, knowledgeable, and able to close the deal. Used to dealerships being more aggressive and obnoxious , so this was a very pleasant surprise. Thanks Stanley!! More