Apple Ford

AWESOME CUSTOMER SERVICE AND REALLY WENT THE EXTRA MILE!!!! After having a very unpleasant experience with Scott Rippey and Chip Doetsch a few weeks ago these guys went ABOVE AND BEYOND what I expected. These t After having a very unpleasant experience with Scott Rippey and Chip Doetsch a few weeks ago these guys went ABOVE AND BEYOND what I expected. These two gentleman as well as Wanda and Curtis took care of my situation with my lemon and assisted Ford in replacing my Raptor. This took place in 2 WEEKS!!!! Chip was very professional and Scott was spot on with customer service. On the last review I was totally upset and disgusted with this whole ordeal. This time Apple's staff made everything perfect. THANK YOU THANK YOU THANK YOU!!! You guys put a smile back on my face after this horrible experience. I would definitely recommend this dealership. More

Service Review Just had a service call with Apple Ford in Columbia MD. I work with Allan Schartzman in Quick Lane. He's the reason I come back for service and the Just had a service call with Apple Ford in Columbia MD. I work with Allan Schartzman in Quick Lane. He's the reason I come back for service and the reason I'll buy my next car from Apple Ford. He always treats me the same way. He looks out for me and gives me great customer service. Rare to find this in today's businesses. When Allan told me he used to own a tire store - I was not surprised. As a small business owner myself - I understand the value of good service. Once again he exceeded my expectations. Thank you Allen. Neal Holtz More

Excellent Service Wil was excellent and provided patience and wisdom dealing with us. I would recommed Wil every chance I get. Please figure out a way to speed u Wil was excellent and provided patience and wisdom dealing with us. I would recommed Wil every chance I get. Please figure out a way to speed up the process or send us somewhere to have a sode/coffee or something. Remember, old folks, like us, need to take a break. Just keep up the good work. More

Great Experience at Apple Ford - Columbia, MD Our experience at Apple Ford was superb, starting from my initial internet contact up to the point of the purchase. Justin, our salesperson, was exce Our experience at Apple Ford was superb, starting from my initial internet contact up to the point of the purchase. Justin, our salesperson, was excellent and was one reason we decided to purchase at Apple. Justin took the time to review several vehicles with us and explain their features and benefits. The entire team at Apple was great, from Justin to Gary (initial internet contact) along with the service manager, after market sales manager, and Tim in the finance office, they were just all exceptional and very polite folks to deal with. Kudos to Apple Ford in Columbia! More

Very Satisfied Customer Rick's team took the time to test drive my Explorer and even though it was scheduled for fluids to be flushed, they found another issue that required Rick's team took the time to test drive my Explorer and even though it was scheduled for fluids to be flushed, they found another issue that required immediate attention. Rick called and clearly communicated the problem, and a recommended solution. My vehicle was repaired and problem solved! A very good impression on my first visit to Apple Ford; thank you! If this visit was any indication of what I should expect in the future, then you have earned a customer for Life! More

Apple Ford / Michael Johnson I was looking for a new Ford Mustang and decided to check out several Ford Dealerships in the area. I am glad to say my experience at Apple Ford was e I was looking for a new Ford Mustang and decided to check out several Ford Dealerships in the area. I am glad to say my experience at Apple Ford was excellent. From the very beginning of the purchasing process, Michael Johnson in sales was professional, knowledgeable and personable. He gave great attention to detail to the aspects of the deal and features of the car that were important to me. I believe I received a fair deal all around. I'd recommend doing business with Michael to anyone who is in the market for a new car. Also, it was a pleasure working with Tim Colbert and Theresa Volz as well. More

Customer Service Mr. Curtis Ford provided excellent customer care! I had my car washed today and even though it was a simple task, Mr. Ford made it a fun experience! H Mr. Curtis Ford provided excellent customer care! I had my car washed today and even though it was a simple task, Mr. Ford made it a fun experience! He is a great employee because he was engaging to speak with and very knowledgeable about some of the car's buttons (I couldn't figure out their purpose)! Thank you for treating your customer's on a personable level and I look forward to future services with Apple Ford! More

Extremely satisfied with Apple Ford experience My overall experience at Apple Ford was professional and welcoming. Rick took what had previously been a stressful situation with other Ford dealersh My overall experience at Apple Ford was professional and welcoming. Rick took what had previously been a stressful situation with other Ford dealerships and turned it into a positive and stress free experience. I will absolutely recommend Apple Ford and return to them for any future needs with my car. More

The work done on my was done over a two day period. My service tech arranged for a rental for me which was I was able to pick up at the service center. This is my second Explorer from Apple Ford and I wil service tech arranged for a rental for me which was I was able to pick up at the service center. This is my second Explorer from Apple Ford and I will buy my next vehicle from Apple Ford. More

I received a great price for the car I wanted. I live in Ohio so I flew to the dealership. Bernie picked me up at the airport, drove me to Apple Ford and had me in my new car within a few hours. He was cour Ohio so I flew to the dealership. Bernie picked me up at the airport, drove me to Apple Ford and had me in my new car within a few hours. He was courteous, friendly and very accommodating. i would recommend this dealership to anyone who wants a fair deal on a new car, with no hassle. More